Captain
ILIS - Brooklyn, NY
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ILIS is a wood-fired kitchen highlighting the seasonal plants, seafood, and game of North America led by Mads Refslund. We are looking for candidates with a genuine appreciation for the hospitality business, a professional work ethic. Weekend Availability is a must! ILIS believes in a "˜ONE house' mentality and we expect all departments to support and motivate each other to achieve our goal of guest satisfaction. As a CAPTAIN at ILIS, you will be responsible for guiding and enhancing service from the initial greet through the guests' departure, ensuring a thoughtful and engaged service and willingness for guests' return. Job Responsibilities / Essential Functions: Demonstrate mastery of all food and beverage menu items, fluency of all ingredients and preparations, and the ability to make recommendations according to guest preferences Consistently follows and leads the team on steps of service with efficiency and grace, while maintaining a sense of urgency throughout service Anticipates guest needs, ensuring constant communication with colleagues, management, and the kitchen during service Maintains the high standards of cleanliness and appearance throughout all areas of the restaurant both before, during and after service Demonstrates an eagerness to continue to learn and grow Be able to effectively communicate, give and take constructive criticism, and productively lead in a small team dynamic Must be able to easily adapt and improvise in order to personalize service for each guest Must have a strong focus, heightened attention to detail, precise organizational skills and a passion for the hospitality industry Position Skills and Demands: 3+ years' experience in a Service role in a similar environment Ability to stand or walk for long periods of time Ability to balance and carry multiple plates, glass racks, and lift objects up to 30 lbs Empathy towards others Warm and welcoming attitude Openness to Feedback
Created: 2024-09-11