Customer Service Representative - Direct Hire!
PeopleShare - Camden, NJ
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If you're looking to join a strong team in the Camden, NJ area, look no further! This Customer Service role is a great fit for anyone with customer service and sales support experience. Apply today!Customer Service RepresentativeLocation: Camden, NJSchedule: Monday - Friday, 8:30 AM - 5:00 PMPay Rate: $20 - $25 per hourStatus: Direct HireJob Description:Primary Responsibility:Professionally handle incoming customer requests, ensuring prompt and thorough resolution of issues.Efficiently gather customer information, fulfill their needs, and educate them to prevent future issues, while documenting interactions accurately.Provide quality service and support in various areas, always prioritizing the best interest of both the customer and the company.Accurately enter customer orders and continuously evaluate opportunities for process improvements to enhance the customer experience.Compile and generate reports related to customer service surveys.Secondary Responsibility:Assist the sales team, managers, and co-workers with customer-related inquiries.Handle inside sales tasks, including account management, follow-up calls to customers, and contacting inactive accounts.Organize and electronically file all customer-related documents.Perform all other duties as assigned.Job Requirements:Qualifications and Education:High School diploma or equivalent.Minimum of 1-year relevant work experience.Exceptional oral and written communication skills.Strong work ethic, well-organized, and a self-starter.Detail-oriented with a professional attitude and reliability.Excellent computer skills, including proficiency in Excel and Word. MAS 90/Sage 100 experience is a plus.Apply today to join our team and make a difference in customer service!IND38 Requirements: Job Type: Permanent Post Date: 08/20/2024
Created: 2024-07-07