Field Service Technician
Harvard Integrations - Tea, SD
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Apply Description Provide service and customer support during field visits related to warranty and product installation. Job Responsibilities/Key Accountabilities * Lead all activities related to field service work. * Maintain compliance with all applicable state and federal laws within OSHA, EPA, and labor laws. * Follow all rules established by the site. * Coordinate activities with customers and their contractors while on site. * Perform supervisory activities with site installations. * Document and record all field service activities. * Perform activities to install or repair electrical, mechanical, paint, or fabricated systems. * Use hand tools, powered tools, work at heights, use personal lifts, etc. * Be the point of contact with customer with new or ongoing issues. * Maintain service vehicle. * Manage on-site employee performance, resolve concerns, and communicate clearly with Field Service Manager. * Train employees in new responsibilities and assist in production-related duties when needed or when not traveling. * Interface with other shop supervisors, staff, production management, production supporting design engineers and management. * Follow all established quality guidelines. * Maintain a clean and orderly work area. * Perform manufacturing and maintenance duties between field service trips. * Perform additional duties as requested. Additional Requirements Licenses/Certifications: YES * If yes, please list all requirements: * Complete and maintain the 30-hour OSHA certification. * Valid driver's license. * Passport Requirements * Minimum 5 years of experience in manufacturing. * Electrical experience is preferred. * Excellent communication skills - ability to communicate effectively with all levels of employees, vendors, other departments, and customers. * Desire to build strong team, coach and develop employees. * Strong computer skills including use of Excel, Word, PowerPoint, and job cost/inventory control software systems. * Ability to read, understand and interpret structural and electrical drawings. * Strong knowledge of heavy steel fabrication, welding, sheet metal and industrial painting, electrical processes, rigging, and transportation. * Proficiency in current processes used within the production environment. * Willingness to develop skill sets to understand all aspects of manufacturing. * Ability to support manufacturing on-site in Tea, SD during non-travel time. Educational Requirements/Degree(s) High school education preferred. Salary Description From $21.00/hour
Created: 2024-07-07