Field Service Technician Master
Archrock - Corpus Christi, TX
Apply NowJob Description
Overview: Performs maintenance and repair activities on gas compression and/or process equipment, at customer's location, as directed. Acts as a subject matter expert for equipment in assigned area. Mentors and teaches company maintenance standards. Essential Duties: * Maintains a safe and well-organized work environment and models all health, safety and environmental procedures. * Performs Preventative Maintenance (PM) to standard with no help. * Performs most Call Outs (CO) without assistance from a technical expert. Diagnoses and repairs mechanical problems on multiple types of equipment including compressor packages, gas process and power generation equipment used within the region. * Leads a team performing Major Maintenance (MM), Overhaul and MOB/DEMOB projects to standard with limited to no assistance. * Completes and submits required documentation in an accurate and timely manner. Non-Essential Duties: Performs other duties as assigned All employees shall be in compliance with the Archrock Health Safety and Environmental Policy and local, statutory and/or regulatory requirements at all times. Skills and Abilities: Ability to: * Perform all essential duties. * Demonstrate expert diagnostic, highly efficient troubleshooting, tap root investigation and repair skills on multiple types of equipment including compressor packages, gas process and power generation equipment used within the region. * Perform any scheduled or unscheduled maintenance with no technical assistance. * Write up a detailed report. * Lead a team performing Major Maintenance (MM), Overhaul and MOB / DEMOB projects to standard with no assistance. * Perform compressor calculations. * Provide expert level customer service and effectively communicate complex issues to customer. * Read, write and speak English (work orders, manuals, etc.) * Model all health, safety and environmental procedures. * Use computer skills, including vendor specific programs (Cat, Waukesha, Ariel, Murphy, etc.), Internet Explorer and Outlook. * Lead by example by completing and submitting company required documentation in an accurate, thorough and timely fashion and following standard protocols. * Respond to afterhours request regularly on an on call basis. Knowledge: * Expert and intricate knowledge of gas engines and compressors, electrical systems, panel boards, controls, skid wiring, etc., through advanced training or performance verification. * Advanced knowledge of mechanical/electro-mechanical failure analysis and investigation. * Advanced compression and engine performance. * Understanding of Pulsation and Vibration. * Fully understands customer's facilities/production equipment and how they work and can troubleshoot system issues. * Fully understands all processes and systems used in the region and how they work regardless of types, makes or models. * Knowledge of company maintenance standards checklist and ability to accurately and completely follow. * Knowledge of how to run the software to produce Performance Curves when approved by Service Manager, Performance Curves are used to make adjustments to compressor package. Minimum Education and Certification: * High school diploma or equivalent preferred. * Valid driver's license and a good driving record. * Gas or diesel engine and compressor school/training preferred. Minimum Experience: * Typically at least 10 years of experience with natural gas engines and compressors. * Demonstrated history of successful and safe service experience. Benefits: (Full-Time Employees) * Medical, Dental, and Vision Insurance * Quarterly Bonuses * Up to 5% Match 401(k) Retirement Plan * Employee stock purchase plan * Tuition reimbursement up to $5,250 * Dependent Education Scholarship Program * Competitive Paid Time off including nine paid holidays * Basic Life and AD&D Insurance at no cost to the employee * Annual boot allowance for field ops roles * Annual Tool Allowance * Full FR Uniform Provided * Service Truck on Day 1 (Field Service Technician Roles Only) Leadership: * Expected to serve as a resource to others for mentoring, knowledge transfer, training and checking work. * May occasionally lead a crew or temporarily fill in for Lead FST. * Train and Mentor lesser experience Field Service Technicians. Physical Demands: (Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions) * Must be fit for duty for the job tasks being performed (Refer to WorkSaver Systems for full details). * Must meet the medical requirements necessary to wear PPE required by role (includes respiratory protection medical requirements as required by role). * Constantly required to display good manual dexterity and to reach with hands and arms. * Constantly required to talk and hear. * Frequently required to sit while driving or using a PC. * Frequently required to stand, walk, stoop, kneel, squat, and twist with good balance. * Regularly required to lift, move and carry up to 50 pounds and to push and pull up to 110 pounds. * Occasionally required to carry at least 40 pounds with one hand for at least 10 feet. * Occasionally required to crawl, climb in and around equipment, stairs and vertical ladders. * Vision abilities include close vision, distance vision, color vision, and the ability to adjust focus. * Extensive Travel * Drives and works in inclement weather for extended periods. Problem Solving and Innovation: * Develops solutions to complex problems where analysis of situations of data requires an in-depth evaluation of variable factors and that frequently require new approaches to resolve problems encountered. * Expected to frequently recommend and implement methods and procedures to improve safety, efficiency, quality, cost, etc. within scope of role. Impact: * Actions and decisions will have an impact on operational results, profitability, schedule performance and customer relationships. * Frequently resolves problematic units and customer related issues in a timely manner. * Enhanced skills should result in fewer scheduled delays or decreased costs. * Accountable for HSE, service quality, and customer satisfaction. Freedom to Act: * Expected to work with little instruction and minimal supervision. * Determines action to be taken within limits of standard practice and authority.
Created: 2024-07-07