Customer Service Representative
Alltech, Inc. - Iowa City, IA
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Hubbard, an Alltech® company, provides a full range of innovative, research-based animal feed and nutrition products. Our customers include meat, milk and egg producers as well as those with specialty and companion animals. Our goal is to provide customers with products and solutions that will improve their profitability and competitive advantage, while reducing risk and simplifying their lives. We are seeking a dedicated Customer Service Representative to join our Iowa City, IA team. This position provides critical customer contact and retention. Duties include receiving customer orders by phone, email or fax and then following the order process through manufacturing and scheduling of trucks for delivery (or pick up) of the feed, ensuring customer needs are met, coordinate orders and shipments between this location and other Hubbard locations, inventory tracking and product sample testing. Qualified candidates will possess excellent customer service and communication skills, solid computer skills in Microsoft office, some post-secondary education and previous customer service experience in an office environment. Other requirements are the ability to lift and carry 50 lbs. Previous experience in an Ag related industry is beneficial. Alltech provides the following benefits, effective on the first day of employment (except for STD and LTD) to employees who have the work ethic and commitment to customers, safety and product quality that we are known for:Competitive pay rate Annual incentive pay opportunity 2 medical plans and 2 dental plans to select fromVision plan401k plan with generous company match Flexible spending accountsHealth savings accountDisability and life insurance Paid holidays and vacationsWe are an equal opportunity employer and do not discriminate against otherwise qualified applicants on the basis of race, color, creed, religion, ancestry, age, sex, marital status, national origin, disability or handicap, or veteran status.
Created: 2024-07-07