Supervisor, Building Services Wells Fargo Center (Part ...

The Wells Fargo Center is one of the world's busiest arenas, home of the Philadelphia Flyers, Philadelphia 76ers, Villanova University basketball, Philadelphia Wings, family shows and concerts. Since opening in 1996, the arena is the centerpiece of sports and entertainment in the greater Philadelphia region as well as prominently featured in the national spotlight. The 21,000-seat arena is a showcase arena for the company's industry-leading qualities as an operator and an innovator in the live event experience.Job SummaryResponsible for supporting the building services management and staff, distributing work assignments and inspecting all areas in the facility for cleanliness post events. Customarily and regularly directs the work of at least two or more other full-time employees or their equivalent.Job DescriptionCore ResponsibilitiesInspect all areas in the bowl/premium levels to ensure cleanliness post events.Ensure employees have the right equipment and supplies to perform the job efficiently.Make sure employees are in uniform.Responsible for maintaining expected sanitation and cleanliness levels via, supervisors checklist.Maintain employee paperwork including attendance and evaluations.Review any issues with the evening manager before the post-event bowl cleaning.Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.Other duties and responsibilities as assigned.QUALIFICATIONS:Minimum 2-3 years experience in housekeeping supervision, union environment preferredWorking knowledge of chemical cleaners and disinfectantsWorking knowledge of custodial equipment including buffers, shampoo machines, vacuum cleaners, bucket & wringer, etc.Ability to oversee and monitor staff in performance of housekeeping functionsEmployees at all levels are expected to:Understand our Operating Principles; make them the guidelines for how you do your job.Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.Win as a team - make big things happen by working together and being open to new ideas.Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.Drive results and growth.Respect and promote inclusion & diversity.Do what's right for each other, our customers, investors and our communitiesWhile performing the essential functions of the job, the employee constantly moves about the arena before/during/after events to service clients and supervise staff; constantly communicates via telephone, email and in-person with others and exchange accurate information; occasionally required to perform physical activities, such as, but not limited to, lifting heavy items (up to 50 lbs. unassisted), bending, standing, climbing and walking. Must be able to work safely in an environment containing caustic chemicals, cleaning materials, debris, dust, and trash.The essential functions of this position are usually performed indoors and outdoors in the weather conditions prevalent at the time. The noise level in the work environments is usually moderate to loud during events and minimal during non-event times. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.Disclaimer:This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and cast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.EducationHigh School Diploma / GEDRelevant Work Experience2-5 Years

Created: 2024-11-02