Automotive Repair Technician - Tempe
AAA Northern California, Nevada & Utah - Phoenix, AZ
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JOB DESCRIPTION We call our club's vision, mission, values, and supporting pillars "Our House" because they are the foundation for all that we do. We're working to transform AAA for the next century with a mission to create Members for life by unleashing the innovative spirit of our Team Members. Why Work For Us?Great Pay - opportunity to participate in AAA discretionary annual incentive plan or other incentive plans depending upon position401k Matching $1 for $1 company match up to 6% of eligible earnings per pay periodBenefits Medical, Dental, Vision, wellness program and more!Paid HolidaysPaid Time Off Team Members accrue paid time off monthly with an additional 24 hours per year earmarked for volunteer activitiesCollaborative Environment AAA will value your contribution to providing exceptional service to our membersFree AAA Classic MembershipAAA Product DiscountsTuition Reimbursement ProgramAdditional Details: Sign-On Bonus of $2,500* (applies to Certified Master Repair Technicians)At AAA, our Team Members are dedicated to delivering exceptional service and helping our Members overcome life's challenges. We believe that your personal experiences outside of work contribute to your success at work. We are actively transforming AAA for the future, with a mission to create lifelong Members by fostering the innovative spirit of our Team e join our elite team of automotive repair techniciansFrom complex diagnostics to intricate repairs, you'll tackle challenges head-on, supported by a team of experts. With competitive compensation, ongoing training, and advancement opportunities, your career will be in high gear with us!" - Don't take our word for it. Listen to our team members - RESPONSIBILITIES:Perform work as indicated on Approved Repair OrdersOnly perform necessary and customer-requested services on vehiclesConduct all repairs according to MAP (Motorist Assurance Program), OEM (Original Equipment Manufacturers), or accepted industry standard proceduresEnsure that all repairs are for the benefit of the member/customerTest drive vehicles when practical to identify performance or drivability concerns before initiating repairs (except when unsafe or vehicle not drivable)Retest drive vehicles after repairs to verify problem resolutionMaintain a clean and safe work environment, promptly cleaning spills and debris to reduce hazardsMaintain company-provided equipment and machineryAdhere to company and industry safety rules and regulationsReport all unsafe conditions to supervisor, including lifts, overhead doors, and equipmentAttend all required training and seek additional training to enhance effectivenessStay up to date on industry trends and repair proceduresComplete at least 24 hours of continuing auto repair training per year, sponsored and/or provided by the clubEnsure customer vehicles are kept clean and refrain from adjusting any controls within the vehicleVerify the correctness of ordered parts for assigned vehicles as soon as possiblePerform digital inspections and document all relevant information in the shop inspection or management system, including attaching photos or videos to illustrate repairs or needsPrioritize comeback-related repairs as directed by manager or leadCommunicate effectively with the manager, service advisors, and other technicians to contribute to the overall performance of the locationAssume responsibility for the safety and accuracy of all repairs made and systems inspected, ensuring that the vehicle is as safe or safer than before work commencedPerform other related duties as assignedNote: Travel to different locations may be required on an as-needed basisKNOWLEDGE/SKILLS/ABILITIES:Effective verbal and written communication skills in the required language(s) for the role, as justified by business necessityStrong organization, interpersonal, and negotiation skillsAbility to work scheduled hours as dictated by business needsProficient math and computer skills, including experience with word processing, browsers, and emailStrong focus on member serviceAbility to drive vehicles with manual transmissionKnowledge of equipment/tool operation and diagnostic/repair proceduresMaintain 100% productivity as measured by hours worked divided by labor hours flaggedEDUCATION, EXPERIENCE / LICENSES & CERTIFICATIONSValid driver license and acceptable driving recordFour years experience as an automotive repair technician (preferred)Smog Repair and Testing Certification preferred (CA only)WORK ENVIRONMENT/PHYSICAL REQUIREMENTS:Ability to lift and or carry up to 50lbsStanding, bending, kneeling, pushing, reaching, lifting, climbing laddersExposure to loud noises#JOE_RX#AAAAutoRepair#MWGAutoRepair#AAACarCare-$28.80/hour to $45.11/hour depending on experience
Created: 2024-07-07