CUSTOMER SERVICE (SALES)
Auto-Fit, Inc. - Houston, TX
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JOB TITLE: CUSTOMER SERVICE (SALES) EMPLOYER: AutoFit Inc.DEPARTMENT: SalesREPORTS TO: Sales ManagerCUSTOMER SERVICE (SALES) DUTIES AND RESPONSIBILITIES:Providing a superior customer service experience to all walk-in contact and phone contact customersGenerates and develops new business to meet specified production goals.Maintains and nurtures existing client relationships.Responds to all inquiries and requests in a timely and professional manner.Understands and communicates information regarding company products, services, policies, and procedures to new and existing clients.Possesses and maintains thorough knowledge of auto body parts and automotive industry product information.Performs other related duties as assigned by management. CUSTOMER SERVICE (SALES)QUALIFICATIONS:High School Diploma/GED equivalent required.Bilingual in English and Spanish.Customer service background.Prior automotive experience and knowledge of automotive parts preferred.Must be a self-starter and proactive.Commitment to excellence and high standards.Excellent written and verbal communication skills.Good judgment with the ability to make timely and sound decisionsCreative, flexible, and innovative team playerStrong organizational skills; able to manage priorities and workflow.Proficient in Microsoft Office.CUSTOMER SERVICE (SALES)PHYSICAL DEMANDS AND WORK ENVIRONMENT:Occasionally required to stand and walkContinually required to sitContinually required to utilize hand and finger dexterityContinually required to talk or hearContinually utilize visual acuity to use a keyboardOccasionally required to lift/push/carry items up to 50 poundsCUSTOMER SERVICE (SALES)JOB TYPE:Full-timeCUSTOMER SERVICE (SALES)SCHEDULE:Store Hours: Monday-Friday 8 AM-5:30 PM, Saturday 8 AM-4 PMRequire working some Saturdays.CUSTOMER SERVICE (SALES)PAY: Hourly wage and commission CUSTOMER SERVICE (SALES)BENEFITSHealth insuranceVision insuranceDental InsuranceEmployees DiscountAccident Emergency Treatment BenefitPTO, sick days, and vacation days401K
Created: 2024-07-07