Field Technician / IT Facility Coordinator
Dayton Freight - Greenwood, IN
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Overview * Stable and growing organization * Competitive weekly pay * Professional, positive and people-centered work environment * Fast-paced work environment * Comprehensive benefits package: Health, Dental, Vision, AD&D, 401(k), etc. * Paid holidays (8); paid vacation and personal days Responsibilities As a Field Technician / IT Facility Coordinator you will coordinate and support a variety of technical projects related to the setup and maintenance of the IT infrastructure for Dayton Freight Lines Service Centers. * Exercise discretion to order and track vendor services for Service Center locations, such as telecom circuit orders and cable/infrastructure * Travel to service centers to analyze and install/move facility equipment including, but not limited to, network rack equipment, desktop/user equipment, etc. * Utilizes independent judgment to provide technical support to end-users via Help Desk and in the field regarding diverse software and hardware systems * Maintains proper documentation for all projects/tasks assigned to include inputting applicable records such as network users, security, and tracking inventory levels of equipment and materials * Utilizes independent judgement to perform moderately advanced technological systems support, maintenance, and testing for proper upkeep of systems * Troubleshoots and resolves moderately complex system hardware, software, and network failures and conflicts * Maintains currency of knowledge with respect to technology, equipment, applicable laws, regulations, standards and / or systems * Performs in an ethical and professional manner, adhering to all company policies and procedures * Assists the Help Desk Supervisor with projects as assigned * Continuously look for opportunities to improve processes Qualifications Preferred Qualifications: * CompTIA Network+ * Microsoft Office 365 Associate Qualifications: * Ability to analyze and interpret data * Ability to deploy and terminate network wiring * Ability to provide functional direction to other technical support * Strong interpersonal communication skills and the ability to work effectively * Ability to self-manage and demonstrate initiative * Ability to problem-solve using tools provided as well as online resources * Use logical and creative thought processes to develop solutions according to written specifications and/or oral instructions Benefits * Stable and growing organization * Competitive weekly pay * Professional, positive and people-centered work environment * Fast-paced work environment * Comprehensive benefits package: Health, Dental, Vision, AD&D, 401(k), etc. * Paid holidays (8); paid vacation and personal days Business analyst, IT, I.T., information technology, IT analyst, IT business analyst
Created: 2024-07-07