Resource Professional - Onsite

We are seeking a Resource Professional for a very important client.The Resource Professional oversees the day-to-day relationship between the customer, company Recruiters and vendor representatives with respect to order and assignment management activities. Manages the day-to-day process outlined in our VMS program providing quality candidates for the customer-Responsible for order management process-Validate incoming orders to insure complete understanding of order requirements-Distribute orders to appropriate company office and suppliers in accordance with the program contract terms and conditions-Manage contractor assignment data-Review candidates resumes to insure all client requirements are met-Meet or exceed all program SLAs and determined by account-Identify and develop new business opportunities for the company-Assist the company in increasing fill rate on all program orders-Insure all required program on-boarding requirements are met-Meet with client managers to insure complete understanding of business requirements-Assist with the collection of all new assignment paperworkTypical Day- Fulfills client service through frequent interaction with client managers to ensure satisfaction and identify potential business development opportunities for contractors/subcontractors, projects or services.- Responsible for ensuring resolution to the day-to-day issues that arise among the contractor/subcontractor population, within their respective program. Reports issues to respective supplier for resolution- Requisition management (creation of job reqs, intake calls, shortlisting, interview scheduling, hiring manager/supplier follow up, onboarding, etc.) Maintain daily req management processes moving in order to fill job requisitions in a timely manner, while also meeting all established SLA?s- Non-requisition management (extensions, timesheets, offboarding, etc.)- Monitor, respond to, and work items and activities that come into the program mailbox- Responsible for the execution and meeting of program SLAs- Responsible for the execution, creation/maintenance and storage of Program Operating Manuals and SOP?s- Completion of a daily activity trackerOther accountabilities as assignedProgram Backup Support ? ensuring up to date training and readiness to cover assigned programs as a backup Requirement: The ideal candidate will possess the following qualifications:Travel may be required (10% or less) to client sites.Required Skills -Ability to apply recruiting experience to other client verticals (manufacturing, Clinical, Legal and Creative) may be necessary-Demonstrated ability to analyze information, people, data and other resources to determine courses of action-Ability to be accessible by pager or cell-phone, if required-Above average communications skills (oral, written, and listening)-Ability to think strategically-Ability to follow standard process and program guidelines-Ability to delivery the highest standard of customer service-Ability to develop and execute order management strategies-Order and Assignment ManagementRequired Education Bachelor?s Degree in Business, Human Resources or related fieldRequired Years of Experience Minimum of 18 months of staffing experience, with a minimum of 6 months in account management or coordination is preferred.Desired Skills Staffing industry preferred.Desired Education Combination of education and/or experience is preferred.Desired Years of Experience 3 Years Experience Onsite Staffing ProfessionalTop 3 required skills: MSP, Staffing bkgd, High volume work, previous work in a manufacturing environment would be a plus, Field Glass preferred, must know other MSP tools if not familiar with FG, those with FG will be prioritizedYears' Experience - Minimum 18 months experienceOrganization and communication is key

Created: 2024-10-19