Pharmacy Representative

Job DescriptionCoram/CVS Health is looking for customer service-oriented professionals to join our team as a Pharmacy Representative In this fast-paced and dynamic role, you will work alongside our pharmacists and technicians by communicating with patients, physicians, and other health care professionals regarding the coordination of home infusion orders. You will be responsible for triaging incoming calls, gathering and organizing patient information, and ensuring patient documentation is up to date in our electronic database. At Coram, we believe that Pharmacy Representatives are a key part of maintaining constant communication between our branch team members and clients; therefore, creating a positive experience for our patients. As a Pharmacy Representative, you will: Assist with maintenance of patient files, Sort and file Physician Orders and all clinical documentation. Provide administrative support to the specialty team - faxing/tracking physician's orders, discharging patient from service, filling of paperwork in the correct sections of patient file.Triage inbound phone calls to ensure patients are connected with the appropriate team members to coordinate care. Track patient pumps - swapping out when pump is due for PM and retrieving pumps when patient discharges from services. This is a full-time, permanent career that offers excellent Medical, Dental and Vision coverage, a competitive 401K, and additional benefits.Pay RangeThe typical pay range for this role is:Minimum: 17.00Maximum: 27.16Please keep in mind that this range represents the pay range for all positions in the job grade within which this position falls. The actual salary offer will take into account a wide range of factors, including location.Required Qualifications-Minimum one-year customer service experience.-Minimum one-year experience working in Microsoft Office, specifically Excel, Outlook & Word.-Strong verbal and written communication skills-Demonstrated ability to work with a sense of urgency and pay close attention to detail.-Ability to work in on sitePreferred Qualifications Demonstrated ability to work independently and as a team. Experience in home health and/or healthcare industry Knowledge of medical terminologyEducationHigh School diploma or GED equivalentBusiness OverviewBring your heart to CVS Health Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just as important as what we deliver. Our Heart At Work Behaviors support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable. We strive to promote and sustain a culture of diversity, inclusion and belonging every day. CVS Health is an affirmative action employer, and is an equal opportunity employer, as are the physician-owned businesses for which CVS Health provides management services. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities.

Created: 2024-11-02