Manager of Merchandising

Job DescriptionDirectly support sales and business operations and act as the customer (client) service arm of the B2B team Manage customer accounts, support account expansion-identify opportunities, drive business outcomes, ensure customers' needs are met.Act as a liaison to internal departments and problem solve/communicate customer needs (logistics, transportation et al).Manage Salesforce processing from opportunity to close.Responsibilities % Time:1. Manage and develop customer accounts, support account expansion-identify opportunities, drive business outcomes, ensure customers' needs are met - 252. Handle customer inquiries, communications, concerns and seek to improve all aspects of customer service with the company -253. Support order and operations management- 204. Create and review financial reporting and receivables -155. Lead and act as key point of contact for assigned projects - 15Successful Candidates will exhibit:Interest in learning new things and intellectual curiosityStrong analytical and problem solving skillsAbility to present to management with poise and credibilityAbility to conduct complex analysis and build analytical models using Microsoft ExcelAbility to manage and prioritize multiple assignments and meet tight deadlinesAbility to work independently and adapt to changing work prioritiesThis person will also need to be a self-motivated, entrepreneurial, high-energy individual who can easily function in a high demand, performance-driven environment.Pay RangeThe typical pay range for this role is:Minimum: 60,300Maximum: 126,600Please keep in mind that this range represents the pay range for all positions in the job grade within which this position falls. The actual salary offer will take into account a wide range of factors, including location.Required Qualifications3+ years of experience in a client-facing role ideally client success, managing relationships with large organizations, preferably in Healthcare. 1+ years of experience in Analytics and reporting, project management or Salesforce. 1-2 days a week onsite at our corporate office in RI.COVID RequirementsCOVID-19 Vaccination RequirementCVS Health requires certain colleagues to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, religious belief, or other legally recognized reasons that prevents them from being vaccinated. You are required to have received at least one COVID-19 shot prior to your first day of employment and to provide proof of your vaccination status or apply for a reasonable accommodation within the first 10 days of your employment. Please note that in some states and roles, you may be required to provide proof of full vaccination or an approved reasonable accommodation before you can begin to actively work.Preferred Qualifications Track record of leading conversations and collaborating with others Strong operating skillset, strong communication/email skills Strong executive presence and presentation skills Ability to jump in, flex when needed and have impactKnowledge of: General Healthcare (Insurance, products or services) or Category management/procurement functionAbility To: Forecast and lead financial discussionsEducationBachelors degree or Equivalent years of experience.Business OverviewBring your heart to CVS HealthEvery one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just as important as what we deliver.Our Heart At Work Behaviors support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable. We strive to promote and sustain a culture of diversity, inclusion and belonging every day. CVS Health is an affirmative action employer, and is an equal opportunity employer, as are the physician-owned businesses for which CVS Health provides management services. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

Created: 2024-10-19