Shift Manager
Pizza Hut - Roanoke, VA
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Description: WHO WE ARE: Ayvaz Pizza (Franchisee of Pizza Hut) is hiring Restaurant Shift Manager, who will be responsible for assisting with the daily operations of the restaurant. The Shift Manager assists with ensuring that each visit by a customer result in a friendly and personalized service with great food that is promptly delivered in a clean and inviting environment.We are looking for a self-motivated, dynamic team player to join our team! The Shift Manager position is responsible for providing exceptional guest service and support, while working closely with the Restaurant Managers and other Team Members to maintain operational standards and procedures.WHO YOU ARE: í¢€¢ Personable, Results-oriented self-starter, a go-getter. HERE'S WHAT YOU WILL BE DOING:Training and supervising crew membersMonitoring and reinforcing food safety standards and proceduresInteracting with our customers in a friendly, polite and professional mannerExecuting cost control systemsDelegation of prepping and cleaning assignments as needed throughout the shift HERE'S WHAT Skills & Knowledge YOU WILL NEED: The ability to work well in a fast-paced environment and under pressure.Dependable and reliable.Good written, math and interpersonal skills.Reliable transportation.18 years old to work in manager role. Possess all documents and permits required by state & federal lawFlexible work availabilityResults oriented and customer focusedPrevious customer service work experience helpful Undergo background screening in accordance with local laws and regulationsPizza Hut is an equal opportunity employerResponsible for the day to day operation of the restaurant. You are the leader of the store and are responsible to put together a great team to take care of each and every customer that walks through our doors. You are responsible for the financial well being of your operation and ensuring that your team upholds the standards set by Pizza Hut. Requirements Excellent leadership and communication skills Ability to handle any and all concerns that may arise from customers and crew members. Ability to work well with vendors and maintain strong relationships. Ability to coach and correct when a standard is deviated. Ability to inspire confidence in those around you. Ability to maintain the financial well being of your operation by meeting food cost and labor goals in addition to good P&L awareness to all other line items. Ability to break down a P&L to find deviations or anomalies from prior period or prior year. Ability to show empathy and understanding when a customer concern should arise. Ability to keep your cool in stressful situations and inspire confidence during busy peak periods. Ability to multi-task Ability to stand on your feet for 8-10 hours without rest. 6 day work week 50-55 hours per week including 9 peaks. Three nights of which two must be a close. -
Created: 2024-09-07