Salesforce Admin
CVS Pharmacy - Pittsburgh, PA
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Job DescriptionThe Senior Analyst will support the growth of Dental Network through the delivery of analytical solutions based on sound development and administration of Salesforce CMR, along with demonstrated skills of data extraction, manipulation, analysis, and presentation of insights. -Collaborates with internal and external partners in the design and execution of analytic studies to answer key business questions. -Responsible for project commitments to quality and on-time deliverables. -Ability to manage conflicting priorities and multiple projects concurrently. -Motivated to learn about the Dental network organization and how it fits into the overall Aetna Dental and Specialty business strategy. -Makes recommendations for improvements to the existing Salesforce infrastructure and reports, while bringing expertise in data analytics and Customer Relationship Management best practices. -Comfortable with speaking and presenting to colleagues across all levels of the organization. -A self-started who can work independently and seek guidance when needed.Required Qualifications-3 to 5 years of demonstrated Salesforce Administration experience-Salesforce admin certification -Strong reporting skills using Excel, Access, PowerPoint-Knowledge of multivariate analysis, formula development and algorithms -Strong problem-solving skills and critical thinking ability. -Strong collaboration and communication skills within and across teams -Working knowledge of Tableau strongly preferredCOVID RequirementsCOVID-19 Vaccination RequirementCVS Health requires certain colleagues to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, religious belief, or other legally recognized reasons that prevents them from being vaccinated. You are required to have received at least one COVID-19 shot prior to your first day of employment and to provide proof of your vaccination status or apply for a reasonable accommodation within the first 10 days of your employment. Please note that in some states and roles, you may be required to provide proof of full vaccination or an approved reasonable accommodation before you can begin to actively work.Preferred Qualifications-3 to 5 years of experience of insurance industry analytics and reporting-Knowledge of the Dental products (PPO / DMO)-Salesforce Advanced Administrator -Experience with Salesforce Health Cloud-Tableau Certification-Advanced SQL, SAS, Crystal, Access tools development-Advanced experience working in a data warehouse environment as well as the ability to work with large data sets from multiple sourcesEducationBachelor's degree or equivalent experienceBusiness OverviewBring your heart to CVS HealthEvery one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just as important as what we deliver.Our Heart At Work Behaviors support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable. We strive to promote and sustain a culture of diversity, inclusion and belonging every day. CVS Health is an affirmative action employer, and is an equal opportunity employer, as are the physician-owned businesses for which CVS Health provides management services. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
Created: 2024-09-07