Digital Product Senior Manager

Job DescriptionIt's a new day in health care. Combining CVS Health and Aetna - referring to merger in 2018 - was a transformative moment for our company and our industry, establishing CVS Health as the nation's premier health improvement company. Through our health services, insurance plans, and community pharmacists we are pioneering a bold new approach to total health. At CVS Health, we have an unmatched ability to engage with consumers, where 70% of the population lives within 3 miles of a CVS store and 1 in 3 Americans work with one of our services at least once annually.This team sits within Marketing Technology and manages Aetna's digital properties for the Medicaid business. You will report to MarTech Product Management Lead Director, Medicaid.The Digital Product Manager, Medicaid will prioritize projects based on business and customer needs; evaluate and build site experiences and integrations.You job responsibilities will be to: Interpret user research, behavioral data, and competitive analysis to identify areas for improvement and innovation opportunities Work closely with cross-functional partners in design, technology, product and operations to define and refine business requirements Define a roadmap of new site changes and functionality Act as the Product Owner for the Agile Scrum teams Lead end-to-end project management, from concept development to post-launch analysis Meet all control requirements to ensure successful, compliant product launches Focus on innovation, latest technologies, and making recommendations on the strategic use of technology. Manage relationships with both your department leaders, internal technology users, IT organization, Customer Experience SMEs and creative teams Ensure all project efforts bring value and support the broader enterpriseWho you are: Detail oriented - You're organized and understand the importance of documentation when working on complex projects with multiple stakeholders. Collaborative - You enjoy working cross functionally and you know how to communicate (both verbally and in writing) with a wide variety of audiences. Leader - You know what it takes to stay focused and execute complex cross-functional initiatives, spanning multiple teams in a matrixed environment. And you're comfortable problem solving and making decisions on your own. Dynamic - You have a high tolerance for change and can manage and prioritize multiple competing demands. You know how to keep lots of balls in the air and not let anything slip through the cracks. Versatile - You've had exposure to different technology platforms and can talk integrations when needed. Gritty - You never hesitate to roll up your sleeves and tackle something hands-on; you persevere when others fall away. Sponge - You also love learning new things and absorb quickly. Analytical - You know how to get the data you need and can whip it into an insightful story with no help. And you know how to leverage data to make decisions without getting stuck in analysis-paralysis. Fun - You think building stuff is cool, you believe helping people achieve positive health outcomes is amazing, and you bring that passion to work every day.This is a fully remote positionRequired Qualifications 4+ years of digital product management experience - ideally B2C in a regulated industry 4+ years of experience with Agile / Scrum, defining stories, populating, and prioritizing backlogs with product tools (JIRA or Rally)COVID RequirementsCOVID-19 Vaccination RequirementCVS Health requires certain colleagues to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, religious belief, or other legally recognized reasons that prevents them from being vaccinated. You are required to have received at least one COVID-19 shot prior to your first day of employment and to provide proof of your vaccination status or apply for a reasonable accommodation within the first 10 days of your employment. Please note that in some states and roles, you may be required to provide proof of full vaccination or an approved reasonable accommodation before you can begin to actively work.Preferred Qualifications Experience with the Adobe stack (AEM, Target, Analytics) Experience in Health Care, specifically Medicaid Experience in a highly matrixed or enterprise organizationEducationBachelor's Degree or equivalent experience (HS Diploma + 4 years of relevant experience)MBA or other relevant graduate degree helpful but not required.Business OverviewBring your heart to CVS HealthEvery one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just as important as what we deliver.Our Heart At Work Behaviors support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable. We strive to promote and sustain a culture of diversity, inclusion and belonging every day. CVS Health is an affirmative action employer, and is an equal opportunity employer, as are the physician-owned businesses for which CVS Health provides management services. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

Created: 2024-11-02