Senior Site Reliability Engineer

Job DescriptionCVS Health Digital is looking for hands-on, passionate people who want to join a high energy and growing team to make a difference in customers' lives and who want to be on the forefront of digital innovation that aims to reinvent what a pharmacy and a health care company can be in the digital world.This role includes closely working with a team of engineers to drive delivery excellence, partner with business and other IT leaders to build digital assets, provide expert level support to resolve complex issues and provide RCA, identify gaps in systems in current digital eco system and provide solutions to enhance overall performance. All of this is critical to driving Digital growth and improving customer experience. This individual will collaborate with digital leaders, business partners, and IT colleagues to deliver business growth and great customer experiences that differentiate CVS in the market, while ensuring efficient, effective and SAFe development.As a Site Reliability Engineering professional, you'll be making decisions of a strategic nature that impact our customers, clients, and businesses. Your expertise in analyzing complex data systems, anticipating problems, and finding ways to mitigate risk, will be a key focus of a high performing team to successfully design and navigate the program roadmap. By incorporating your knowledge of business drivers, you will affect change and lead development of innovative improvements and world-class practices.Required Qualifications5+ years supporting production environments at scale and leading incident/problem management with a demonstrated ability to leverage and maintain observability tools such as Kiali, Jaeger, Prometheus, NewRelic, SumoLogic 4+ years of experience with Cloud Infrastructure (AWS and GCP preferred), container orchestration like Kubernetes, and service mesh such as Istio2+ years of experience with GitOps (ArgoCD)2+ years of experience database support and tuning (NoSQL such as MongoDB and Relational such as Postgres)COVID RequirementsCOVID-19 Vaccination RequirementCVS Health requires certain colleagues to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, religious belief, or other legally recognized reasons that prevents them from being vaccinated. You are required to have received at least one COVID-19 shot prior to your first day of employment and to provide proof of your vaccination status or apply for a reasonable accommodation within the first 10 days of your employment. Please note that in some states and roles, you may be required to provide proof of full vaccination or an approved reasonable accommodation before you can begin to actively work.Preferred QualificationsConfiguring and maintaining Infrastructure as Code (Terraform)Experience configuring, maintaining, and troubleshooting networking (e.g. AWS VPCs, load balancers, etc)Good understanding of Site Reliability Engineering (SRE) and DevOpsphilosophies, technologies, platforms and tools, SLA management, incident resolution, and automationDemonstrated ability to conceptualize, launch and deliver multiple IT projects on time and within budgetAbility to articulate to more experienced management a technical strategy in clear, concise, understandable termsProven ability to understand and troubleshoot complex problems under pressureExcellent organizational and workload management capabilitiesEducationBachelor's degree or equivalent experienceBusiness OverviewBring your heart to CVS HealthEvery one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just as important as what we deliver.Our Heart At Work Behaviors support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable. We strive to promote and sustain a culture of diversity, inclusion and belonging every day. CVS Health is an affirmative action employer, and is an equal opportunity employer, as are the physician-owned businesses for which CVS Health provides management services. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

Created: 2024-11-02