Senior Manager Beauty Sales, NYC
CVS Pharmacy - New York City, NY
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Job DescriptionAs a Senior Manager of Beauty Sales, you are excited about all things beauty and can create strategies that enable your teams to translate their passion for beauty into sales growth and exceptional customer experiences. The Senior Manager of Beauty is responsible for achieving outsized Beauty and Personal care sales in their applicable territory. The Senior Manager of Beauty Sales is responsible for developing a talent management strategy for their CVS Beauty Service teams, enhancing B&PC business value through tactical human resource planning and leading interdepartmental collaboration. You will provide management and strategic direction to a team of 4-8 Beauty Coordinators, the curators of the ultimate beauty experience in stores. The Sales Coordinators are tasked with ensuring all Beauty Sales Consultants have the skills and tools they need to drive selling, maximize customer engagement, and elevate product promotions and events. Your field organization also encompasses 60-150 Beauty Sales Consultants; the beauty sales focused team in our CVS Beauty Service program stores. You are the ambassador for the CVS Beauty Service program to field leaders and vendors, ensuring that you analyze business results and service evaluation tools to drive sales and elevate the beauty customer experience for CVS. The role reports to the Director of Beauty Service.Required QualificationsEducation/Experience: Bachelor's Degree 5-10 years in a leadership/supervisory position in a multi-door, service-driven environment. 2-5 years of management experience, educating, coaching, and developing sales teams Strong passion for beauty Language Skills: Ability to read, write, and interpret general business information and metrics. Ability to effectively communicate with and present information to customers, vendors, buyers, peers, and all levels of management. Mathematical Skills: Strong business analytical skills. Able to use a calculator and calculate percentages and ratios. Strong Microsoft Excel skills- must be able to navigate spreadsheets, create formulas and utilize Microsoft Excel to analyze data. Reasoning Ability: Work independently, with minimal supervision. Skill in organizing material, information, and people systematically to optimize efficiency and minimize duplication of effort. Skill in analyzing information, problems, situations, practices, or procedures to define the problem or objective. Physical Requirements: Physical abilities to support the essential functions of the role, such as being able to stand and/or move throughout the store for the majority of work time to provide excellent customer service and beauty consulting. Able to stoop, kneel or crouch, and reach or grasp objects, including objects on lower shelves and climb ladders. This position involves constant moving, talking, hearing, reaching, and standing. May include standing for at least two consecutive hours. May involve lifting at least 30 lbs. Vision abilities include close vision, color vision, depth perception, and the ability to adjust focus. Other Skills: Strong leadership profile and excellent negotiation skills. Exceptional customer service skills. Goal-driven, with the ability to multi-task. Strong strategy creation and execution skills. Ability to train, coach, and develop a team of highly successful associates. Enthusiastic, friendly, positive energy. Strong organizational skills and the ability to adapt quickly to changing priorities. Ability to anticipate and solve problems, act decisively, and persist in the face of obstacles. Strong interpersonal skills, ability to empower and develop team, collaborate and function as a team member, and ability to execute plans and strategies. Commitment to exemplifying the highest integrity and professional business standards Microsoft Office Suite experience.COVID RequirementsCOVID-19 Vaccination RequirementCVS Health requires certain colleagues to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, religious belief, or other legally recognized reasons that prevents them from being vaccinated. You are required to have received at least one COVID-19 shot prior to your first day of employment and to provide proof of your vaccination status or apply for a reasonable accommodation within the first 10 days of your employment. Please note that in some states and roles, you may be required to provide proof of full vaccination or an approved reasonable accommodation before you can begin to actively work.Preferred QualificationsBeauty industry experience preferred. Experience managing teams in multi-door format preferred. Current knowledge of trends in the beauty and personal care industry.EducationBachelor's DegreeBusiness OverviewBring your heart to CVS HealthEvery one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just as important as what we deliver.Our Heart At Work Behaviors support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable. We strive to promote and sustain a culture of diversity, inclusion and belonging every day. CVS Health is an affirmative action employer, and is an equal opportunity employer, as are the physician-owned businesses for which CVS Health provides management services. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
Created: 2024-09-07