Sales Support Specialist- Fully Remote
CVS Pharmacy - Denver, CO
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Job DescriptionCVS Health has a powerful purpose - "Helping people on their path to better health." To enable this purpose, we have several initiatives, existing and new, that are re-inventing pharmacy and enabling better health outcomes. In Omnicare, we support our company's purpose by delivering practical and innovative solutions to address the needs of continued care communities. The Sales Support Specialist is responsible for ensuring quality pipeline foundation through strategic support of positive client interface from lead generation through contract negotiation and close. The Sales Support Specialist has ownership of qualified lead generation against prospect profitability, timelines and market segmentation. The role provides material and strategy support for needs and discovery meeting preparation, proposal development and contract negotiation and closure. - The Sales Support Specialist will have the opportunity to impact our business in the following ways:- Generates leads and contributes to pipeline development aligned with respective budget as measured by key performance indicators (KPI's) within Market-Based Sales Team. - Prioritizes opportunities based upon profitability, customer timelines and market segmentation.- Tracks lead opportunities resulting from marketing campaigns. Takes appropriate steps to review and report campaign effectiveness and takes appropriate action to follow-up on opportunities.- Aligning overall sales strategy with Market Team Performance to budget- Effectively leverages the Omnicare Value Proposition and develops initial relationships with prospects to create a viable lead. - Ensures quality pipeline foundation by providing appropriate sales materials and strategy to support positive client interface during needs and discovery through contract negotiation and close.- Assist Market-Based Sales Team with the in preparation of proposals and presentations.- Supports efficient contractual negotiations by leveraging salesforce contract initiation form (CIF) process with appropriate escalations to achieve resolution.- Consistently and effectively utilizes the customer relationship management system and available marketing and sales effectiveness tools and resources.- Regularly contributes to the overall effectiveness of the entire market-based team. This includes regularly collaborating and communicating with Sales Executives, Sales Support Supervisor, or other key stakeholders. - Actively participates in pipeline reviews and discussions with direct manager and other key stakeholders. - Regularly assesses risks and opportunities and partners to create appropriate action plans. Maintains an ongoing knowledge of competitive threats and regularly shares this information with others to proactively maintain market leadership status. - Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies to foster continued growth and knowledge of the Long-Term Care industry - Maintains data integrity in the customer relationship management system.- May participate in Trade Shows, Conventions, and other industry programs. Actively sources leads through these opportunities. Documents and manages all follow-up activities.Salary RangeNARequired QualificationsThe Sales Support Specialist will have proven sales education or experience with an exceptional track record of achieving results. The ideal candidate will possess the following minimum qualifications:- High School Diploma or equivalent required.- Must be able to read, write, speak, and understand the English language.- Must travel when needed though travel will be negligible.COVID RequirementsCOVID-19 Vaccination RequirementCVS Health requires certain colleagues to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, religious belief, or other legally recognized reasons that prevents them from being vaccinated. You are required to have received at least one COVID-19 shot prior to your first day of employment and to provide proof of your vaccination status or apply for a reasonable accommodation within the first 10 days of your employment. Please note that in some states and roles, you may be required to provide proof of full vaccination or an approved reasonable accommodation before you can begin to actively work.Preferred QualificationsThe ideal candidate will possess the following preferred qualifications:- Demonstrated prior experience in sales; experience selling a service, preferred- Strong interpersonal communication and collaboration skills. - Strong analytic skills and solid business acumen- Effective time management and problem-solving skills.- Must have a working knowledge of computers in a Windows/Microsoft Office environment, including Word, Excel, and Power Point. Experience with preferred.EducationBachelor's Degree or equivalent work experience.Business OverviewBring your heart to CVS HealthEvery one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just as important as what we deliver.Our Heart At Work Behaviors support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable. We strive to promote and sustain a culture of diversity, inclusion and belonging every day. CVS Health is an affirmative action employer, and is an equal opportunity employer, as are the physician-owned businesses for which CVS Health provides management services. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
Created: 2024-09-07