Senior Project Manager
CVS Pharmacy - Raleigh, NC
Apply NowJob Description
Job Descriptiono Program Manage AVA and Enterprise initiatives for GPS and AVA Driving project timelines, milestones, documentation and deliverables for the new service planform including train backlog grooming, feature writing, demos and seeking guidance on prioritization and bottlenecks. Exercising solid judgement as the key business decision maker for the assigned train Consulting with PMO, Product, team members and / or other channel resources as needed to deliver a consistent and enhanced member experience on the new service platform. Engaging and collaborating across channels to gain buy-in from constituents/business partners Primary contributor for assigned train to release planning to validate commitments/risks/dependencies for train scrum teams, and leads read out Participates in production installs by performing checkout, reporting/triaging issues and providing signoff on functionality for their train scrum teams Partnering with our experience, process and efficacy leads to ensure the future vision is infused in the functionality delivered Identifying and raising risks and issues within train, scrum teams, across other teams/areas with dependencies, and to leadership as neededRequired Qualifications- 5+ years Project Management experience- Experience with Omni-Channel technologies a plus (Telephony, CTI, WFM, Chat, Email, SMS, Video, Etc.)- PMP certification preferred- SAFe (Scaled Agile Framework) Agile Certification(s) or working knowledge of SAFe Framework preferredCOVID RequirementsCOVID-19 Vaccination RequirementCVS Health requires certain colleagues to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, religious belief, or other legally recognized reasons that prevents them from being vaccinated. You are required to have received at least one COVID-19 shot prior to your first day of employment and to provide proof of your vaccination status or apply for a reasonable accommodation within the first 10 days of your employment. Please note that in some states and roles, you may be required to provide proof of full vaccination or an approved reasonable accommodation before you can begin to actively work.Preferred Qualifications- 5+ years Project Management experience- Experience with Omni-Channel technologies a plus (Telephony, CTI, WFM, Chat, Email, SMS, Video, Etc.)- PMP certification preferred- SAFe (Scaled Agile Framework) Agile Certification(s) or working knowledge of SAFe Framework preferredEducationHigh School DiplomaEquivalent work experience to BA/BSBusiness OverviewBring your heart to CVS HealthEvery one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just as important as what we deliver.Our Heart At Work Behaviors support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable. We strive to promote and sustain a culture of diversity, inclusion and belonging every day. CVS Health is an affirmative action employer, and is an equal opportunity employer, as are the physician-owned businesses for which CVS Health provides management services. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
Created: 2024-09-07