Patient Care Coordinator
CVS Pharmacy - Jackson, TN
Apply NowJob Description
Job DescriptionJoin the Coram/CVS Health team as a Prior Authorization Rep and you will support the Enteral Nutrition Center by requesting and maintaining timely follow up on authorizations needed for successful reimbursement of claims. Must have excellent written and verbal customer service skills and advanced computer skills in order to interact with Coram branch associates. Strong mathematical skills are required.As a Prior Authorization Rep you will...- Maintain insurance authorizations for new and current patients.- Work closely with various staff to collect additional information needed in order to process authorization requests.- Scan and upload documents from insurance providers into electronic records system and notify appropriate departments.- Submit changes to patient prescriptions in the system and obtain authorization for payment.This is a full-time, permanent, benefited position and is NOT through an agency. Typical working hours for this position is Monday-Friday 8:00 am-4:30 pm CST with the opportunity for overtime bases upon the business need.Must be located within 60 miles of Jackson, TN branch location and able to commute to branchChallenge your healthcare training or current customer services skills to make a difference in a patient's life by life by maintaining up to date authorizations for new and current patients ensuring coverage for ongoing treatments. Individuals who can balance compassion and kindness with professionalism and customer service will thrive in this position. Become part of the CVS Health family by joining a growing sector of the healthcare industry, offering a rewarding career and opportunity for advancement.Coram CVS/specialty infusion services is a Fortune 5 company and national leader in the home infusion and enteral fields. You have an important, uniquely rewarding role putting your skills and experiences to work supporting an innovative specialty pharmacy operation.Required Qualifications Minimum 1 year experience working in a customer service or call center environment. Data entry experience. Experience working in Microsoft Office, specifically Excel, Outlook and Word.COVID RequirementsCOVID-19 Vaccination RequirementCVS Health requires certain colleagues to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, religious belief, or other legally recognized reasons that prevents them from being vaccinated. You are required to have received at least one COVID-19 shot prior to your first day of employment and to provide proof of your vaccination status or apply for a reasonable accommodation within the first 10 days of your employment. Please note that in some states and roles, you may be required to provide proof of full vaccination or an approved reasonable accommodation before you can begin to actively work.Preferred Qualifications Strong data entry skills; typing speed of 50+ WPM (words per minute). Home infusion, enteral or durable medical equipment (DME) experience. Call center experience.EducationVerifiable High School diploma or GED is required.Business OverviewBring your heart to CVS HealthEvery one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just as important as what we deliver.Our Heart At Work Behaviors support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable. We strive to promote and sustain a culture of diversity, inclusion and belonging every day. CVS Health is an affirmative action employer, and is an equal opportunity employer, as are the physician-owned businesses for which CVS Health provides management services. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
Created: 2024-09-07