Community Outreach Coordinator- Northwest OH Counties
CVS Pharmacy - Columbus, OH
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Job DescriptionResponsible for developing, facilitating, and implementing outreach activities, special events, programs, and presentations which support plan membership growth, member education, and health plan awareness within the dual eligible/Medicare and Medicaid population. Develops and maintains a favorable relationship with the surrounding community organizations. Maintains Medicare and Medicaid marketing guideline compliance with the appropriate state's laws and regulations. Coordinates event logistics including reserving space, catering, communication, distributing materials, facilities support and coordination with marketing to support proper advertisement of events. Ensures adequate collateral materials are available to participants in any member education or member seminar as appropriate. The job requires collaboration across the organization, including care management, operations, member services, and provider relations. The role is also responsible for collaboration across external partners such as physicians, faith-based organizations and community groups.Required Qualifications-3-5 years of experience in event planning-3-5 years customer service experience.Must be located in NW Region in OH- Demonstrated relationship management skills; capacity to quickly build and maintain credible relationships at varying levels externally and within the organization simultaneously.-Strong organization skills, creativity and member focused approach. -Ability to generate agenda topics, engage appropriate subject matter experts and facilitate council meetings inclusive of members, providers, and state regulators-Strong interpersonal, communication and presentation skills-Comprehensive knowledge of Microsoft software applications-Independent and strategic thinkerMinimal overnight travel may be requiredValid driver's license in good standing and access to a reliable vehicle required.Ability to work independently and travel alone.COVID RequirementsCOVID-19 Vaccination RequirementCVS Health requires certain colleagues to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, religious belief, or other legally recognized reasons that prevents them from being vaccinated. You are required to have received at least one COVID-19 shot prior to your first day of employment and to provide proof of your vaccination status or apply for a reasonable accommodation within the first 10 days of your employment. Please note that in some states and roles, you may be required to provide proof of full vaccination or an approved reasonable accommodation before you can begin to actively work.Preferred QualificationsExcellent negotiating skillsDemonstrated written and verbal communication skills. Able to present information to various audiences.Previous experience working with the Medicaid or Medicare population preferred.Bilingual preferredMust be able to work a flexible schedule including weekends and off-shifts as required.Sales ExperienceEducationHigh School Diploma or equivalent. Bachelor's degree preferredCultural Competency training experience preferredBusiness OverviewBring your heart to CVS HealthEvery one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just as important as what we deliver.Our Heart At Work Behaviors support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable. We strive to promote and sustain a culture of diversity, inclusion and belonging every day. CVS Health is an affirmative action employer, and is an equal opportunity employer, as are the physician-owned businesses for which CVS Health provides management services. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
Created: 2024-09-07