Customer Service Representative

The Customer Service Representative (CSR) will be assisting Modis'' client by answering phone calls, providing general support, and promoting brand awareness for current and future customers. Looking for candidates with both strong technical and interpersonal skills. This position requires the CSR to have the ability to work from home, free of any distractions, and be flexible to work any 8-hour shift Monday through Friday, between 8:00am and 8:00pm. This position will be onsite in Auburn Hills. Qualifications/Required Skills: Ability to leave a customer with a great impression of a Brand. Ability to quickly and accurately document information, and effectively apply Policy and Procedure. Properly document customer information in the CRM tool. Provide owners with answers to questions regarding vehicles, features, and services. Ability to work independently and with a team to resolve customer issues, in a fast-paced environment. Demonstrate strong business decision-making skills. Demonstrate proficiency with the use of technology and MS Office Suite. Ability to interact with professionalism and maturity. Ability to multi-task and have strong attention to detail. **Please send me your resume for the role to [Click Here to Email Your Resumé].** *Cannot work on C2C basis* *Visa sponsorship is not available for this opportunity* Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit The Company will consider qualified applicants with arrest and conviction records. Equal Opportunity Employer/Veterans/DisabledTo read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to Company will consider qualified applicants with arrest and conviction records

Created: 2021-11-29