Bilingual Customer Service Representative

Full time Bilingual Call Center / Customer Service Representative openings in the Sacramento area with a major healthcare company! Starting ASAP!! Apply now to Kimberly Ross with A-Line! PAY RATE: $18.14 HOURS: 8 hr-shift between 8am -5pm, Monday through Friday. Potential OT. Role is on-site for training , will then switch to remote Job Responsibilities: Resolve customers service or billing complaints by performing activities such as exchanging merchandise, refunding money, and adjusting bills. Contact customers to respond to inquiries or to notify them of claim investigation results and any planned adjustments. Refer unresolved customer grievances to designated departments for further investigation. Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Required: High school diploma or GED Call center experience Use multiple programs at once Excel knowledge Why Apply: Full benefits available after 90 days: Medical, Dental, Vision, Life, Short-term Disability GREAT Hours! Competitive Pay Rate! Kimberly Ross - Apply Directly for Consideration! Healthcare, call center, mail order medications, Insurance Verification, Medicare, Medicaid, Medical billing, EOB, Benefit, Patient Service, PBM, Enrollment, Provider Services, Pharmacy, prior authorization, reimbursement counselor, Medical customer service, inbound calls, outbound calls, answer phones, make calls, medical terminology, medical office, medical claims, healthcare claims, claims processing

Created: 2021-11-29