Server

Personalities are welcome here. You don’t just serve our customers amazing food and drinks, you help make our restaurant as unique as you are. You will be talking to customers, making them feel welcome, and helping to create an experience that’s second to none. People matter here. So what does it take to work with us?We already mentioned having a great personality. Throw in integrity, a relentless drive for excellence and a commitment to always doing what’s right and you’ve got our interest. What we offer:40% dining privilegeFast-paced, fun environmentOpen-door communicationAbility to advance your careerHealth BenefitsArrives to work on time as scheduled in full uniformGreets Guests in a warm and friendly manner while also acknowledging all Guests that come within five feet Follows the steps of service as defined in the Miller’s Ale House training materialsProvides highest level of service by adhering to all Miller’s Ale House service standards, creating “Ale House Raving Fans”Serves alcoholic beverages in accordance with company standards and state alcohol service requirements Works directly with other Team Members to ensure all Guest’s needs are fulfilled in a timely mannerEnsures menu knowledge to address Guests’ questions, including food allergy issuesEnsures proper food handling and sanitation of work areasMaintains neat and organized server stations and FOH work areas; to include sweeping and mopping as neededEnsures work areas are stocked and ready for the next scheduled server as well as cleanliness upon departureNotifies Management immediately of any potential issue with Guests, Team Members, and/or long ticket timesWorks “To Go” station when assigned by ManagementSAFETY & SANITATIONWashes hands every 30 minutes throughout the shiftServes all food and alcohol within accordance of company standards and state service requirementsMaintains clean and sanitized work areasWorks with Team Members to ensure that safety and sanitation protocol is being executed to company standardTEAWORK, SKILLS & EDUCATIONSupports other Front of House functions as needed, ensuring that everything within the 4 walls of the restaurant is every Team Member’s responsibilityPositively communicates with other Team Members and Management to keep one another informedProvides exceptional service throughout the entire shiftPossesses strong communication skills and the ability to work alone as well as with a teamAbility to multitask and work in a fast-paced environmentAbility to work with numbers and handle cashBasic reading and handwriting skills with ability to operate the restaurant point-of-sale softwareMust be a minimum of 18 years of age unless otherwise dictated by state lawSets up Team Members for success at shift change by ensuring side work and stations are properly stockedPHYSICAL DEMANDSThe Server is expected to be able to perform the job functions with reasonable accommodation. Physical demands include: Remain standing for extended periods of timeBending, squatting, and lifting, up to 20 lbs., for short distancesAbility to work with varying noise levelsFrequent communication with Managers, Team Members and Guests. Must be able to exchange accurate information in these situations

Created: 2024-10-19