Host/Hostess

You being you makes us uniquely us! Almost always, you’re the first person guests meet when they come to Miller’s Ale House. You make sure their experience starts perfect by setting the tone from the moment the door opens. So what does it take to work with us?We expect you to be you! Throw in integrity, a relentless drive for excellence and a commitment to always doing what’s right, and you’ve got our interest. What we offer:40% dining privilegeFast-paced, fun environmentOpen-door communicationAbility to advance your career Health BenefitsArrives to work on time as scheduled in full uniformHolds the door for incoming and departing Guests Greets and welcomes all Guests, job applicants and vendors in a warm and friendly mannerSeats Guests at tables in the restaurant or patio. Rotates seating with different servers to ensure even workloads for Servers, as well as ensure prompt service When seating Guests, advises them of the server’s name and daily specialsProvides Guests with silverware and menusAssists servers in bussing dishes, sanitizing, and resetting tablesWorks directly with other Front of house Team Members to ensure that all Guest requests are fulfilled in a timely mannerIf the restaurant is on a wait, provides accurate wait times to Guests and recommends waiting area options (seating at the bar)Answers incoming restaurant calls in a friendly, professional mannerEnsures that restrooms are kept clean and stockedMaintains a neat and organized work area, as well as “Blackboard Specials” boardEnsures proper sanitation of work areas, including sweeping and mopping as neededCompletes opening and closing side workCommunicates with fellow Team Members and Management to keep one another informedNotifies Management immediately of any potential issue with Guests, Team Members, and/or long wait timesWorks and assists “To Go” station when assigned by ManagementSAFETY & SANITATIONWashes hands every 30 minutes throughout the shiftMaintains clean and sanitized work areasWorks with Team Members to ensure that safety and sanitation protocol is being executed to company standardTEAMWORK, SKILLS AND EDUCATIONSupports other Front of House functions as needed, ensuring that everything within the 4 walls of the restaurant is every Team Member’s responsibilityPositively communicates with other Team Members and Management to keep one another informedProvides exceptional service throughout the entire shiftPossesses strong communication skills and the ability to work alone as well as with a teamAbility to multitask and work in a fast-paced environmentAbility to work with numbers and handle cashBasic reading and handwriting skills with ability to operate the restaurant point-of-sale softwareMust be a minimum of 18 years of age unless otherwise dictated by state lawSets up Team Members for success at shift change by ensuring side work and stations are properly stockedPHYSICAL DEMANDSThe Host/Hostess is expected to be able to perform the job functions with reasonable accommodation. Physical demands include: Remains standing and walking for extended periods of timeReaching, bending, squatting, and lifting, up to 20 lbs., for short distancesAbility to work with varying noise levelsFrequent communication with Managers, Team Members and Guests. Must be able to exchange accurate information in these situations.

Created: 2024-11-02