Expeditor

You impact every guestIf you’ve got a thing about doing things perfectly, let’s just say you’re perfect for this key role working as an Expeditor. You guarantee that every guest receives their food hot and exactly how it is described on the menu.So what does it take to work with us?We expect you to be you! Throw in integrity, a relentless drive for excellence and a commitment to always doing what’s right, and you’ve got our interest.What we offer:40% dining privilegeFast-paced, fun environmentOpen-door communicationAbility to advance your career Health benefitsArrives to work on time as scheduled in full uniformAcknowledges all Guests that come within five feet in a smiling, friendly mannerAdheres to all service standards to indirectly create “Ale House Raving Fans”Works directly with both BOH and FOH Team Members to ensure all the Guest’s needs are fulfilled in a timely mannerActs as liaison between FOH and BOH Team Members to ensure all Guest requests are accommodatedEnsures menu knowledge to address any server or bartender questions about the menu, including food allergy issuesUpholds recipe specifications and perfect presentation of every dishEnsures every dish reaches Guest piping hot by calling for “food runners”Drives ticket times while ensuring proper food handling and sanitation of work areasCommunicates any potential Guest issues, Team Member issues and/or long ticket times to ManagementMaintains neat and organized work areas; to include sweeping and mopping as neededSets up Team Members for success at shift change by accomplishing end of shift side work and ensuring work areas are stocked and ready for take overNotifies Management immediately of any potential Guest or Team Member issueSAFETY & SANITATIONWashes hands every 30 minutes throughout the shiftMaintains clean and sanitized work areasWorks with Team Members to ensure that safety and sanitation protocol is being executed to company standardTEAMWORK, SKILLS AND EDUCATIONSupports Front and Back of House functions as needed, ensuring that everything within the 4 walls of the restaurant is every Team Member’s responsibilityPositively communicates with other Team Members and Management to keep one another informedPossesses strong communication skills and the ability to work alone as well as with a teamAbility to multitask and work in a fast-paced environmentPossesses basic reading skillsMust be a minimum of 18 years of age unless otherwise dictated by state lawPHYSICAL DEMANDSThe Expeditor is expected to be able to perform the job functions with reasonable accommodation. Physical demands include: Remain standing for extended periods of time in a work area that has an elevated air temperatureReaching, bending, pushing/pulling, lifting, and squatting, up to 30 lbs., for short distancesFrequent communication with Managers and Team Members. Must be able to exchange accurate information in these situations

Created: 2024-10-19