Mortgage Loan Originator

The primary purpose of this position is to assist First Commerce in fulfilling our Vision To Be Our Member's Financial Partner for Life. This is achieved through delivering Remarkable Member Service as defined by our Service Standards as well as building and maintaining strong member relationships through identification of member's financial needs and effectively recommending appropriate products and services to meet those needs.The Mortgage Loan Originator helps members with residential purchase and refinancing transactions choose a loan, decide which type of loan is right for them based on their finances and purchase price, as well as understand all the rates and terms associated. Collects and verifies all required financial documentation from applicants to determine if mortgage borrower is qualified for a loan from the standpoint of creditworthiness, income, and assets in accordance with First Commerce Credit Union lending practices for FHLMC, FNMA, FHA, VA, USDA, Rural Development Fund, residential construction, and lot lending and credit union portfolio loan guidelines.RESPONSIBILITIES:The Mortgage Loan Originator is responsible for managing existing client relationships as well as actively seeking and developing new relationships.Responsible for the origination of independently sourced residential purchase and refinance loans for sale to the secondary market or CU portfolio. This includes a strong knowledge of conventional and government programs (FHLMC, FNMA, FHA, VA, USDA, Rural Development Fund, residential construction and lot lending and portfolio loan guidelines). Must be able to effectively operate the CU application system, the Mortgage Loan AUS and Encompass.Duties include: Completion of loan applications, performing pre-qualifications, preparing accurate initial disclosures, obtaining and organizing required member documentation for processing, underwriting and conditioning, preparing rate locks, collecting fees and assisting in the processing and closing of loans when needed.Ability to provide extraordinary loan status follow-up by email, phone and meetings with borrowers to discuss loan terms and conditions. Ability to work in a high-volume environment and achieve the personal, departmental and CU goals. Ability prepare worksheets, prepare and maintain loan lead, active loan and closing pipelines.Responsible for delivering a quality loan portfolio throughout QC process to minimize charge/buy backs, delinquency and charge-offs.Ability to cross-sell the CU's deposit and loan products to satisfy member needs and provide and extraordinary member experience.Acts as resource for credit union staff regarding mortgage loans by answering questions related to mortgage lending policies and procedures, structuring terms and timing. Assists members with application entry into the online application system and accurately informs members of current rates and promotions.Participates in ongoing mortgage lending training; remain current on all applicable federal and state laws, regulations, and guidelines to ensure credit union compliance. Maintain current knowledge of credit union philosophy and all credit union products and services; comply with all credit union guidelines, policies and procedures.Performs job duties in accordance with policies established by the Board of Directors under the rules and regulations set by the National Credit Union Administration, CFPB, RESPA/TILA, other Federal agencies and the State of Florida and State laws of other States where FCCU conducts business.Complies with BSA, OFAC, and CIP requirements such as checking names against OFAC for new deposit or loan relationships and issuing cashier checks.Contributes to efficient credit union operations by performing duties accurately and in a timely manner.Maintains a professional and courteous attitude with all people, including fellow team members, members, senior management, board members and outside vendors. Cooperate with all credit union staff to ensure a "team effort" and to provide prompt member service.Maintains maximum security over valuables on hand. Adhere to established security procedures to ensure credit union security is maintained at all times.Maintains confidentiality in performing assignments relative to any information received directly or indirectly. Ensures that all information and transactions regarding credit union members are kept confidential.Maintains ongoing communication with the Director of Lending, Mortgage Manager and Central Loan Support Center (CLSC) management, to include attending meetings as required to inform them of activity, pertinent service breaks, irregularities, new developments, changes and other important information.Other Responsibilities:Performs job duties in accordance with policies established by the Board of Directors under the rules and regulations set by the National Credit Union Administration, the State of Florida and any applicable State laws for financial centers located in other States.Complies with Reg E, BSA, OFAC and CIP requirements such as reporting suspicious or unusual activity to manager.Fully supports in actions and words First Commerce's Vision, Mission, Core Values and Service Standards.Performs other duties as assigned.REQUIREMENTS:Must be available evenings and weekends as needed to attend to business development opportunities, hand deliver documents, meet members at their place of business or residence, or to facilitate application process.Must possess strong sales skills to generate independently sourced mortgage loans. Must be highly organized and knowledgeable of credit union and government mortgage loan products and services.Knowledge of and ability to cross- sell credit union deposit and other loan products. Must possess superior communication and interpersonal skills in order to consistently and properly match member needs with credit union mortgage products.Ability to provide consistently courteous and positive member service as well as the ability to keep and foster the credit union's core values.Thorough knowledge of credit reporting to correctly analyze an applicant's credit status.Ability to complete in-class and online training as required by law or by the credit union.EDUCATION AND EXPERIENCE:A minimum of 2+ years of college-level courses in finance, accounting or business; a minimum of a high school diploma with CUNA courses on lending, including mortgage lending or equivalent AIB courses may be substituted.A minimum of 3+ years' of experience in high volume mortgage department within a financial institution or with a mortgage broker. Must include at least 1+ years' of mortgage origination experience.Must obtain unique identifier required for MLOs.Must maintain the registration in accordance with policy and all related regulations.Must meet the minimum requirements to be Federally Registered under the National Mortgage License System.

Created: 2025-04-14