HealthcareTeam Leader

Centauri Health Solutions provides technology and technology-enabled services to payors and providers across all healthcare programs, including Medicare, Medicaid, Commercial and Exchange. In partnership with our clients, we improve the lives and health outcomes of the members and patients we touch through compassionate outreach, sophisticated analytics, clinical data exchange capabilities, and data-driven solutions. Our solutions directly address complex problems such as uncompensated care within health systems; appropriate, risk-adjusted revenue for specialized sub-populations; and improve access to and quality of care measurement. Headquartered in Scottsdale, Ariz., Centauri Health Solutions employs 1700 dedicated associates across the country. Centauri has made the prestigious Inc. 5000 list since 2019, as well as the 2020 Deloitte Technology Fast 500â„¢ list of the fastest-growing companies in the U.S. For more information, visit Leader, Cleveland, OH, Remote w Travel to Cleveland Clinic locationsAbout Centauri Health Solutions:Centauri Health Solutions is a healthcare technology and services company powered by analytics. Our tailored solutions enable health plans and hospitals to manage variable revenue, through a custom-built workflow platform, which seamlessly integrates cross-functional service and support. We offer Risk Adjustment, a variety of Eligibility and Enrollment Services to meet the needs of specialized populations, Out-of-State Billing and Quality program efforts.Role Overview:The EES Shared Services Bilingual Team Leader oversees a team of Reimbursement Coordinators working with Cleveland Clinic hospitals (who ensure appropriate billing and payments are captured for approved inventory), Patient Service Representatives, and Account Representatives (who assist patients in applying for specialized programs such as Cobra, Motor Vehicle Accident coverage, Worker's Compensation, etc.) The EES Shared Services TL manages, trains, and guides their team while creating a positive and collaborative atmosphere. The EES Shared Services TL brings a high level of energy and problem-solving skills to the team and partners with the SLM to execute a variety of administrative, analytical, billing, and reporting functions. Must live in the Cleveland, OH area with travel to Cleveland Clinic area Hospitals.Role Responsibilities:• Supervises and leads a team of associates while managing daily functions including scheduling, training, and development• Provides ongoing coaching, counseling, and performance management• Manages associate accountability for time and attendance, goal setting and attainment, problem solving, and appropriate corrective actions• Tracks performance and provides analysis and reporting on metrics• Maintains a motivated and successful team while ensuring that associates are working in concert while delivering outstanding customer service to patients and members• Identifies areas of opportunity within the team and develops comprehensive action plans• Assists management with development of the organization related policies, practices, and attainment of operational goals• Ensures that financial and year-end goals are attained• Understands and agrees to role-specific information security access and responsibilities• Ensures safety and confidentiality of data and systems by adhering to the organizations information security policies• Reads, understands, and agrees to security policies and complete all annual security and compliance trainingRole Requirements:• Live in the Cleveland, OH area• Two years previous supervisory experience• Medicaid and TPL billing experience• Experience in employee evaluations, corrective counseling, motivational techniques, and employee development• Outstanding leadership abilities, including the ability to supervise and manage the activities of numerous people and effectively resolve conflict• Demonstrated ability to motivate, direct and coach staff• Experience in healthcare and revenue cycle management a strong plus• Extensive knowledge of Medicaid eligibility• Strong communication and leadership skills• Strong computer, analytical and problem-solving skills• Proven ability to multi-task and perform in a fast-paced environment• Associates degree or higher preferred#Indeed3We believe strongly in providing employees a rewarding work environment in which to grow, excel and achieve personal as well as professional goals. We offer our employees competitive compensation and a comprehensive benefits package that includes generous paid time off, a matching 401(k) program, tuition reimbursement, annual salary reviews, a comprehensive health plan, the opportunity to participate in volunteer activities on company time, and development opportunities.Centauri Health Solutions is an equal opportunity employer.We believe strongly in providing employees a rewarding work environment in which to grow, excel and achieve personal as well as professional goals. We offer our employees competitive compensation and a comprehensive benefits package that includes generous paid time off, a matching 401(k) program, tuition reimbursement, annual salary reviews, a comprehensive health plan, the opportunity to participate in volunteer activities on company time, and development opportunities. This position is bonus eligible in accordance with the terms of the Company's plan.Centauri currently maintains a policy that requires several in-person and hybrid office workers to be fully vaccinated. New employees in the mentioned categories may require proof of vaccination by their start date. The Company is an equal opportunity employer and will provide reasonable accommodation to those unable to be vaccinated where it is not an undue hardship to the company to do so as provided under federal, state, and local law.Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate.This position is bonus eligible in accordance with the terms of the Company's plan.

Created: 2025-03-12