Car Wash General Manager

Car Wash Manager at Splash InWe are opening a new Tunnel Car Wash in Leonardtown, MD!Splash In, part of The Wills Group, is a leader in the car wash industry, offering eco-friendly, high-performance services at over 50 locations in the Mid-Atlantic. We're committed to innovation, sustainability, and providing exceptional customer experiences. As a Tunnel Car Wash Manager, you'll play a vital role in maintaining our reputation for excellence while leading operations at one of our state-of-the-art facilities.What You'll Do:Oversee Operations: Manage daily car wash activities, ensuring efficiency, cleanliness, and outstanding service.Maintain Equipment: Perform regular maintenance and coordinate repairs to achieve 99% uptime for our advanced car wash systems.Lead the Team: Hire, train, and inspire a team focused on delivering exceptional guest experiences.Drive Membership Sales: Develop strategies to exceed sales targets for car wash memberships and other services.Deliver Exceptional Customer Service: Address guest concerns promptly to maintain a loyal customer base.Financial Oversight: Monitor revenue, control expenses, and optimize profit margins.Leverage Technology: Train the team on point-of-sale systems and operational software to streamline processes.What You Bring:Experience: 2-3 years of supervisory experience in car wash, retail, or related operations.Technical Skills: Familiarity with HVAC, plumbing, electrical systems, or car wash equipment is a plus.Education: High school diploma required; associate or bachelor's degree preferred.Availability: Willingness to work flexible schedules, including weekends and holidays.Sales Skills: Proven ability to meet and exceed sales goals.Skills That Shine:Leadership: Inspire and motivate a high-performing team.Customer Focus: Deliver memorable service and resolve issues effectively.Organization: Manage multiple priorities in a fast-paced environment.Communication: Build strong relationships with employees, customers, and management.Analytical Thinking: Experience with inventory management, financial analysis, and marketing strategies.Work Environment:Physical Demands: Ability to lift up to 50 pounds and move equipment as needed.Outdoor Work: Comfortable working in various weather conditions.Loud Environments: Frequent communication with team members and customers in busy settings.Why Join Splash In?At Splash In, we're more than just a car wash. We're committed to fostering a culture where employees can learn, grow, and make a difference. Our benefits and perks include:Time Off: 5 weeks of paid time off, including vacation, sick leave, personal days, and holidays with bonus pay when worked.Community Engagement: Two paid service days annually.Parental Leave: Support for new parents.Education: Tuition reimbursement and career development programs.Financial Well-being: 401(k) with employer match and financial planning support.Healthcare: Comprehensive medical, dental, and vision plans with HSA options.Employee Perks: Free coffee, discounted car washes, and savings at Dash In stores.Exclusive Discounts on theme parks, Broadway shows, concerts, travel, shopping, dining, and wellness services.About Us:Splash In is part of The Wills Group, a $1.5 billion company based in La Plata, Maryland. As a leader in convenience retail, fuels marketing, and real estate, we've been keeping lives in motion since 1926. Our car washes use cutting-edge water reclamation technologies and eco-friendly products, reflecting our commitment to environmental stewardship. Join a certified Great Place to Workâ„¢ and one of Fortune's Best Workplaces in Retailâ„¢The Wills Group is an equal-opportunity employer.We celebrate diversity and are committed to creating an inclusive environment for all employees.#NSO

Created: 2025-03-04