Associate Brand Protection Analyst - Monitoring (...

Associate Brand Protection AnalystWilmington, DEMonday-Friday, 8:00am - 5:00pm ETHybrid Work ModelWant to be part of something bigger?We do too.Associate Brand Protection Analyst - German or Mandarin fluencyAs an Associate Brand Protection Analyst in our Digital Brand Services team, you will be responsible for identifying, reporting and enforcing online Intellectual Property misuse for some of the largest brands in the world. Your role will involve using our proprietary software, in conjunction with open-source online research techniques, to find and report online fraudulent activity, including counterfeiting and phishing attempts. This role is suitable for someone who is technology driven, service oriented, has experience in online research and has a good attention to detail.Some of the things you're be doing....Review, analyze and enforce on web results using your knowledge of Intellectual Property, online brand abuses and customer-specific brand knowledgeWork cohesively with global teams to ensure alignment with the customers brand monitoring strategyBe a primary point of contact for clients and internal colleaguesProvide exceptional customer service to both internal and external customersUse open-source online resources to investigate potentially-fraudulent activityCreate and deliver consultative reports containing online appearances of brand abuseAnalyze large data-sets to establish trends or anomalies of interestWhat technical skills, experience, and qualifications do you need?Must be fluent in either German or Mandarin.Bilingual/Multilingual skills are strongly preferredOutstanding written and verbal communication skillsAbility to be a self-starter and work in a fast-paced environmentA basic understanding of online Trademark and Copyright infringementsStrong Microsoft Office skills including Outlook, MS Excel and WordAbility to work independently as well as in a team-orientated environmentExceptional organizational skills with the ability to prioritize work unsupervised; time management skillsAttention to detailPrevious experience with online brand protection, or working within a technology-driven environment is a bonus#LI-CS1 #CSCDBS#LI-Hybrid#INDP

Created: 2025-03-04