Product Support Engineer

Are you a problem-solver with a knack for innovation We're looking for a Product Support Engineer to drive product design, provide technical support, and collaborate on solutions from concept to production.This role involves a mix of hands-on design work, technical troubleshooting, and customer support"”perfect for someone who enjoys both engineering and problem-solving.Responsibilities:* Provide technical assistance and support to customers over the phone.* Research and develop new products to meet industry needs.* Collaborate with production teams to troubleshoot and enhance product designs.* Investigate and resolve design challenges, quality control issues, and product improvements.* Develop technical documentation, including test procedures, reports, and maintenance manuals.* Prepare and update product drawings using CAD software.* Oversee control panel suppliers and ensure quality standards.* Make key decisions to enhance product safety, efficiency, and affordability.* Occasionally travel to assist with equipment start-ups and troubleshooting.Requirements:* 3+ years of relevant experience OR a degree in Mechanical Engineering in place of experience.* Strong understanding of electrical schematics and PLC logic.* Proficiency in CAD software for product design.* Experience with industrial electrical systems.* Familiarity with product manuals; programming knowledge is a plus.Schedule:* Full TimePay Rate:* $60,000 - $80,000/AnnuallyLocation:* San Antonio, TX 78219ABOUT US:FirstOption Workforce Solutions exists to help people build better lives and we sincerely appreciate your interest in joining our team. We provide staffing services and opportunities that make a real difference in the lives of those we serve. Our values reflect who we are as people and guide everything we do. Every member of the FirstOption Workforce Solutions Team is passionate about and committed to excellence in all we do.Are you ready to join a team who is committed to delivering world-class services to our valued clients Do you believe that anything worth doing is worth doing right Would you thrive in a work environment that encourages and supports you in realizing your full potential Are you a hard worker, dependable, punctual and someone who does whatever is needed to get the job done FirstOption Workforce Solutions is a place where a person's talents and hard work are valued, so if you answered YES to the questions above, we would like to talk with you.EEO STATEMENT:Equal Employment Opportunity has been, and will continue to be, a fundamental principle at our Company, where employment is based upon personal capabilities and qualifications without discrimination because of race, color, religion, sex, sexual orientation, age, national origin, disability, or any other protected characteristic as established by law. This policy of Equal Employment Opportunity applies to all policies and procedures relating to recruitment and hiring, compensation, benefits, termination and all other terms and conditions of employment.#firstoptionworkforcesolutions #buildingbetterlives #hiring #manu210 #satxjobs #direct2h

Created: 2025-02-19