Manager I, Technical Risk (Digital Risk Office)
Navy Federal Credit Union - Pensacola, FL
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OverviewResponsible for overseeing the identification, evaluation, and mitigation of technical risks across the Digital's systems, products and infrastructure. Plays a critical part in ensuring that technology-related risks are adequately managed, compliant with regulatory requirements, and aligned with the organization's overall risk management strategy. Manages professionals and/or leaders and is accountable for the performance and results of a team. Decisions are guided by policies, resources and business plan. Develop, manage and guide execution of operational initiatives to achieve tactical objectives. The Manager will work closely with ETS, Security, and other stakeholders to foster a collaborative approach to help reduce risk to Navy Federal and increase our security posture. This role demands the ability to lead by influence, build strong cross functional partnerships, and drive the organization toward a secure, resilient, and compliant technical environment.ResponsibilitiesSupport Digital Risk Officer with the development and execution of the organization's technical risk governance strategy, ensuring alignment with overall business objectives and security prioritiesIdentify and assess technical risks associated with systems, products, applications, networks, and infrastructureAct as a trusted advisor to help business teams implement best practices in risk mitigation and remediationConduct regular risk assessments to identify, monitor, and manage risks associated with the use, ownership, operation, involvement, influence, and development / adoption of technology within an enterpriseConduct risk assessments and reviews of external partners, ensuring compliance with contractual and regulatory requirementsOversee assessment, and prioritization of deficiencies across systems, applications, and infrastructure, and lead the development of effective remediation strategies in collaboration with technical teamsWork with Digital product teams to analyze emerging technologies and their associated risksCollaborate with business and technical teams to ensure that security, compliance, and risk mitigation are seamlessly embedded in transformation strategiesWork with cybersecurity, ETS and Digital Engineering teams to address vulnerabilities and improve overall security postureDevelop and implement risk mitigation strategies to reduce the impact of technical risks on the organizationDesign and deploy Digital controls, processes, and procedures to manage identified risksEnsure that technical systems adhere to industry best practices and regulatory standards (e.g., ISO, NIST, GDPR)Develop and maintain technical risk management policies, procedures, and frameworksEnsure compliance with internal policies and external regulations (e.g., data privacy, cybersecurity laws)Collaborate with legal, compliance, and internal audit teams to ensure alignment on technical risk issuesLead and coordinate the response to technical incidents and breaches, including root cause analysis and remediation effortsCollaborate with cross-functional teams including IT, operations, compliance, and business units to communicate risks and provide guidance on mitigation strategiesPresent technical risk reports to senior management and board members, highlighting key risk areas and proposed actionsEstablish processes for continuous monitoring of key technical risksProduce regular risk reports, dashboards, and metrics to provide visibility into the organization's technical risk landscapeStay up-to-date with the latest industry trends, regulations, and best practices to continuously improve the risk management functionEvaluate and manage risks associated with third-party vendors and service providersLead and mentor a team of technical risk analystsProvide ongoing training and development opportunities to ensure the team is up-to-date on the latest risk management practices and technologiesQualificationsCollege/university degree and 5-7 years work experience; 1 - 3 years of management experienceProven experience working with cross functional teams in a fast-paced, technology-driven environmentExperience in technical risk management, IT security, or related rolesBroad knowledge of risk management frameworks (e.g., ISO 31000, NIST Cybersecurity Framework)Broad knowledge of security technologies (e.g., firewalls, intrusion detection systems, encryption)Excellent problem-solving, analytical, and decision-making skillsExcellent communication skills with the ability to present complex technical information to non-technical stakeholdersBroad knowledge of Risk managementBroad knowledge of Cybersecurity riskBroad knowledge of interworking's of IT systems and network architectureCompliance and regulatory understandingIncident and Problem Management experienceExperience with technical auditing and assessmentsDemonstrated leadership and team management experienceAbility to guide, influence and persuade others, primarily internallyDesired QualificationsBanking/financial industry standards and practicesKnowledge of NFCU products, services, programs, policies, and proceduresCertification in appropriate area: PMP, ITIL, SAFe5, etc.Certified Information Systems Security Professional (CISSP)Certified in Risk and Information Systems Control (CRISC)Hours: Monday - Friday, 8:00AM - 4:30PMLocations: 820 Follin Lane, Vienna, VA 22180 | 5550 Heritage Oaks Dr. Pensacola, FL 32526About UsNavy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.Our approach to careers is simple yet powerful: Make our mission your passion.• Best Companies for Latinos to Work for 2024• Computerworld® Best Places to Work in IT• Forbes® 2024 America's Best Large Employers• Forbes® 2024 America's Best Employers for New Grads• Forbes® 2024 America's Best Employers for Tech Workers• Fortune Best Workplaces for Millennialsâ„¢ 2024• Fortune Best Workplaces for Women â„¢ 2024• Fortune 100 Best Companies to Work For® 2024• Military Times 2024 Best for Vets Employers• Newsweek Most Loved Workplaces• 2024 PEOPLE® Companies That Care• Ripplematch Recruiting Choice Award• Yello and WayUp Top 100 Internship ProgramsFrom Fortune. ©2024 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected Veteran.Hybrid Workplace: Navy Federal Credit Union is a hybrid workplace, and details will be discussed during your interview process.Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market positionBank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.
Created: 2025-02-18