Bilingual Front Desk/Admin - Independence, MO

ExecuSource has partnered with a nationally recognized Orthopedic Sports Medicine group and we are assisting them on a search for a Bilingual Patient Care Coordinator in Independence, MO. This is a direct-hire/permanent opportunity and the Hiring Manager is actively setting up interviews!Duties and Responsibilities:Welcome patients and visitors by greeting them in person or on the telephone; answering or referring inquiriesMaintain patient accounts by obtaining, recording, and updating demographic and financial informationSchedule patient appointments at the end of the visitMaintain open communication with pre-cert team regarding orders for daily patientsTracking and follow-up with patient cancellations and no showsFollowing up on outpatient referrals and surgical referralsQualifications:Excellent communication skills with the ability to communicate effectively with the patient, medical staff, insurance companies and othersCaring demeanorClinical knowledge and familiarity with medical terminologyWorking knowledge of computers, fax, copiers and other technologyStrong knowledge and understanding of EMR softwarePrior medical receptionist experienceStrong administrative skills, with attention to detailBilingual (English/Spanish) requiredEducation/Experience:High School Diploma or GED required1 year medical front desk experienceCustomer service backgroundPay: $18-$21/hour - Based on experienceHours: Monday-Friday, 9a-5p#HC123

Created: 2025-02-13