Credit Union Items Processing Specialist - EFT - ACH - ...

The primary purpose of this position is to assist First Commerce in fulfilling our Vision of Empowering Generations, Transforming Communities. This is achieved through delivering Remarkable Member Service as defined by our Service Standards as well as building and maintaining strong member relationships through identification of member's financial needs and effectively recommending appropriate products and services to meet those needs.The Item Processing Specialist conducts various duties within the Items Processing area to ensure work is processed correctly and in a timely manner on a daily basis. Completes the daily processing of draft type transactions assuring they are accurate and in balance. Works closely with the Accounting Department in relationship to various general ledger accounts. Manages the upgrade of Image Center. Is cross trained in other areas of the department. Processes incoming and outgoing wires.RESPONSIBILITIES:Responsible for Share Draft/inclearing by ensuring daily processing of inclearing share draft files are reviewed, repaired, and posted to members and returned to Federal Reserve in a timely manner.Responsible for the process of the ATM deposited items reviewing daily for validity and placing holds and making corrections as needed.Responsible for reviewing files for fraudulent activity and works closely with Risk Management as needed.Responsible for reviewing and returning deposited items to members.Responsible for coordinating the Image Center upgrade with Jack Henry, IT and other areas of FCCU that it may affect, including developing a testing plan and maintaining testing results.Responsible for preparing and distributing daily cash letter timely and efficientlyWorks closely with the Accounting department to assure accounts remain in balance.Ensures daily deadlines are met by identifying out of balance conditions and other exceptions to processing.Ensures errors are reported in Synapsys and corrections are posted in a timely manner.Research, posts, and creates adjustments to/from the Federal Reserve Bank and/or third-party vendor.Process photocopy requests from members and/or other credit union departments.Responsible for new hire setup in Image Center.Manages audit requests relating to share draft items.Processes domestic and international incoming and outgoing wire transfers which includes OFAC validation.Oversees group queues in Synapsys primarily for Item Processing while serving as back up to Card Services, Wires, and ACH Processing queues.Serves as a backup to the Card Services, Courier and ACH desks.Oversees Image Center as it relates to duties, keeping it functional and opening J Source tickets when needed. Working with Jack Henry to resolve issues.Works in conjunction with the EFT Manger with various project assigned to the department.Complies with Reg E, BSA, OFAC and CIP requirements such as checking all parties on a wire request against the OFAC list and reporting potential fraud or other suspicious activity to the fraud specialist to comply with BSA.Other Responsibilities:Performs job duties in accordance with policies established by the Board of Directors under the rules and regulations set by the National Credit Union Administration, the State of Florida and any applicable State laws for financial centers located in other States.Complies with Reg E, BSA, OFAC and CIP requirements such as reporting suspicious or unusual activity to manager.Fully supports in actions and words First Commerce's Vision, Mission, Core Values and Service Standards.Performs other duties as assigned.REQUIREMENTS:Ability to quickly identify, problem solve and exercise good judgment in implementing effective solutions to daily issues.Basic understanding of Federal Reserve and banking regulations as well as credit union policy as it relates to deposit operations.Works well under deadlines.Needs excellent time management skills with the ability to prioritize and delegate appropriately. Must be computer literate with work experience using Microsoft Windows, Word, and Excel.EDUCATION AND EXPERIENCE:A minimum of a high school diploma or equivalent.Minimum of 1+ years banking experience.1+ years' experience in Proof and Image Item Processing preferred.Previous cash letter processing preferred.10-key by touch experience preferred.

Created: 2025-02-06