Treasury Management Specialist

Position PurposeUpholds the Credit Union's mission of "We do the right thing one member, one employee, and one experience at a time to strengthen the communities we serve" by playing a pivotal role in supporting cash management services for current and potential business members. Reporting directly to the Vice President of Cash Management, this position focuses on servicing new and existing cash management products, fostering strong relationships with members, and maintaining comprehensive portfolios.Essential ResponsibilitiesOpen new depository accounts as directed by Cash Management or Commercial Officers.Prepare, track, and maintain product agreements and setup forms necessary to establish or maintain cash management services.Provide ongoing service and coordinate communication for members and prospects, ensuring a seamless and timely service delivery process.Collaborate with the Cash Management and Commercial Officers to reach team goals and member needs.Refer and cross-promote additional other credit union services to individuals, businesses, nonprofits, and government entities to other departments.Support the delivery and maintenance of cash management services to business members such as:Digital Banking and Cash Management ModulesRemote Deposit CaptureMerchant ServicesFraud ControlsBusiness Credit CardsSweeps and other treasury productsAssist in drafting proposals and responses to Requests for Proposals (RFPs).Deliver exceptional member service through active listening, critical thinking, and effective problem-solving.Contribute to marketing and promotion strategies, enhancing product visibility and engagement.Attend relevant meetings and training sessions to stay current on policies, procedures, and regulations, including compliance with Bank Secrecy Act (BSA) and Office of Foreign Assets Control (OFAC) requirements.Perform other duties as assigned to assist the cash management and support areas in completing tasks and work assignmentsNecessary Experience and QualificationsSkills and Competencies:Strong analytical, critical thinking, and problem-solving abilities.Exceptional attention to detail and accuracy.Excellent verbal and written communication skills, including the ability to deliver professional presentations and the ability to express technical and non-technical concepts clearly and concisely.Proficiency in Microsoft Office Suite, especially Excel and PowerPoint.Familiarity with web-based software applications and financial platforms.Demonstrated ability to provide world-class member service and resolve issues promptly.Working knowledge of:NACHA rules and FFIEC guidelinesCredit union regulations and cash management products/servicesLegal and cash management agreementsBehavioral Attributes:Strong organizational and time-management skills with the ability to prioritize tasks effectively.Professionalism and confidentiality when handling sensitive financial and personal member information.Team-oriented mindset with a commitment to collaboration and continuous improvement.Education and Experience:High school diploma or equivalent required; Bachelor's Degree in Business, Accounting, Finance, or related field preferred.Minimum of 4 years of experience in a financial institution (credit union or bank).Previous experience working with businesses, nonprofits, and public fund organizations is highly desirable.Proven ability to write clear and concise reports, memos, and professional correspondence.Solid understanding of cash management and business deposit products offered by Capital Credit Union.Work Environment and Physical RequirementsOffice environment with moderate level of noiseFrequent use of telephone, copier, computer, fax machine and other office machinesProlonged sitting or standingFrequent mental and visual concentrationMay travel minimally to clientsMinimal lifting of up to 25 poundsThe above statements are intended to describe the general nature and level of the work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties, or requirements.Capital Credit Union is an Equal Opportunity Employer. We participate in E-Verify. Click the Learn more about Capital Credit Union link below for more information, as well as information on employee rights under the Family Medical Leave Act and the Employee Polygraph Protection Act.EducationPreferredBachelors or better in Business Administration

Created: 2025-02-05