Veterinary Receptionist/ Client Service Representative

Animal Clinic Northview, Inc is a 35 doctor, 24-hr emergency, AAHA accredited veterinary practice located west of Cleveland in North Ridgeville. We are seeking a Full-Time Client Service Representative. Hours are 1p - 9:30p with Saturday or Sunday hours and a day off during the week. Previous veterinary clinic experience or small animal health care experience and education highly preferred and minimum 1 year customer service experience required. We provide high quality, compassionate, state-of-the-art animal care.Applicants must possess:- Excellent communication skills, both written and verbal- Able to work independently and as part of a team- Have some schedule flexibility and available for occasional overtime- Be highly motivated and well organized with ability to multi-task in a fast-paced environment- Strong attentive to details- Be compassionate, a people please and have patience- Must share in our commitment to deliver exceptional customer service to our clients and the highest quality of care to our patients- Handle emergency situations calmly and promptly- Must like and be comfortable around animalsDuties include but are not limited to:- Greeting and checking in clients and patients and providing information and educating clients- Rooming clients for doctors- Billing clients out- Answering phone lines, computer work, clerical work including filing, assisting clients to their cars with pets and purchases, keep our waiting room clean, stocking exam rooms andmore.- Being on your feet and active during your shift- working with pets of various size and weight- Handling emergencies that come in at anytimeWork is performed in a clinic setting with regular exposure to animals.We offer excellent benefits including competitive wages, 401K, PTO, medical and more.Work Location:* One locationWork Remotely* NoJob Type: Full-TimePay: $15.00 per hourJob Type: Full-timePay: $15.00 per hourExpected hours: 40 per weekBenefits:* 401(k) matching* Dental insurance* Employee assistance program* Employee discount* Health insurance* Life insurance* Paid time off* Vision insuranceSchedule:* 8 hour shift* Holidays* Night shift* Weekends as neededEducation:* High school or equivalent (Required)Experience:* Customer Service: 1 year (Required)* Veterinary Receptionist: 1 year (Preferred)Work Location: In person

Created: 2025-02-03