AR/AP Associate

The Dealer Billing team is responsible for the full-cycle Accounts Receivable ("AR") and Accounts Payable ("AP") processes wherein TWS collects funds from dealership clients and remits payments to authorized payees. The Dealer Billing Associate's primary tasks include, but are not limited to, creating and maintaining Excel schedules and import templates, posting transactions in the accounting system of record, sending customer statements/invoices to customers, preparing payment selections and settlement runs, sending remittance advice to payees for initiated payments, performing payment reconciliations, and closely monitoring and handling aged balances. This person must be very comfortable managing large volumes (10K+ lines) of data in Excel, and s/he must be very detail-oriented, always following through to ensure tasks are completed accurately. To perform this job successfully, the candidate must be a proactive, dependable team player with a great customer service orientation and ability to learn quickly.ESSENTIAL DUTIES & RESPONSIBILITIESBuild and maintain Excel-based schedules, import templates, reconciliations, and ad hoc reportsAdhere to tight timeline in monthly billing process to import thousands of rows of invoice data each monthMonthly, review hundreds of customer statements against support before uploading statements to the Dealer PortalPrepare payment selections for review, and prepare settlement runs for approvalAssist with and own detailed payment reconciliations for certain clients, especially clients who pay via check and short-pay, pre-pay, or over-pay their outstanding balanceReview credit balances on customer accounts, and propose whether TWS should refund the customer or hold onto the credit balanceRun the Aging report each month and recommend how open balances should be addressedPerform dunning exercises for outstanding customer balances, exhibiting excellent customer service and strong communication skillsAssist with detailed reconciliations of General Ledger account activity in the accounting system of recordReconcile variances between accounting system's general ledger and the AR agingAssist with reconciling and summarizing any balances found at month-end in clearing accountsUnderstand our growing client population and request updates to customer profiles and supplier profiles as necessary to improve organization and/or streamline payment processesMaintain segregation of duties and uphold strong control environment when processing transactionsConsistently maintain highly organized scans/electronic filing for record keepingSupport process improvement and automation initiativesMust communicate clearly, courteously, and effectively with external and internal stakeholders on behalf of the departmentDisplay initiative and consistently follow-throughDemonstrate flexibility to multi-task and effectively balance priorities to meet tight deadlines in a fast-paced environmentHigh School Diploma or equivalent4-year degree preferred, in Accounting, Finance, Business Administration, or related field of study1 or more years of experience in Accounts Payable, Accounts Receivable, Accounting, or similar finance role preferredIntermediate (or higher) Excel skillsStrong analytical and problem-solving skillsExcellent verbal and written communication skillsHighly organized & proven ability to follow through consistentlyProficiency in MS Office required

Created: 2025-01-30