Customer Service Specialist

Job Title: Customer Service SpecialistOverview: As a Customer Service Specialist, you will be the first friendly person that greets clients and assists them with their banking needs. This role offers a great insight into the world of banking, insurance, and wealth management to build a foundation for a career in financial services.What You'll Do:Day in the Life - Every day you will work face-to-face with clients in the branch location, manage a cash drawer, assist clients and team members, uncover needs, and educate clients on German American products and services. You will help clients by verifying account information and performing loan and deposit transactions, as well as guide them when they are not sure where to go next by engaging in friendly, meaningful conversations.What it Takes - To thrive in this role you must maintain confidentiality, listen closely to understand, and identify opportunities to better serve the customer, which will both build and strengthen long-lasting relationships. We will teach you everything else. Driving is a requirement of this position.Bonus Points:Bilingual/MultilingualCustomer Service experienceCash-handling experienceWhat we can offer you:Medical, dental, vision, STD, LTD, Life insurance, etc.17 days paid time off, 11 paid holidays and bereavement leaveEducation assistance programPaid parental bonding leaveWellness benefitsLife event coverageService awardsFinancial benefits including 401(k) match, stock purchase plan, loan discounts and moreNational and local discounts on everything from computers and vacations to phones and retail shoppingFree checking account, checks and discounted bank servicesThis position will travel among branches, including the following locations:17 Cherry Tree Plaza, Washington, IN 47501560 South Road 57, Washington, IN 475017721 900 East, Montgomery, IN 47558About Us:German American Bancorp and its family of financial services companies employ talented, compassionate people throughout the organization, truly making German American special. Delivering genuine, customized, personal service with a focus on truly serving customers and communities well, our employees bring the Shield of Excellence commitment to life with each and every interaction.

Created: 2025-01-14