Front End Manager - RPh

DescriptionRemedi SeniorCare is looking for a Pharmacist to be our new Front End Manager!At Remedi SeniorCare, a division of Clarest Health, we're redefining long-term care pharmacy services by providing innovative solutions that ensure safe and timely care for residents in nursing homes and assisted living facilities. Join our team as a Front End Manager and take the lead in driving excellence across critical operational areas while fostering a positive and productive environment for our team and customers.What We OfferComprehensive Benefit and Total Reward PackagePaid time off for full-time employeesMedical, Vision, and Dental InsuranceFlexible Spending and Health Saving AccountsLife Insurance, Long-and Short-Term Disability Coverage401K Plan with a matchPet InsuranceAnd much more!What You'll Do:As a Front End Manager, you'll oversee the day-to-day operations of key departments including Order Entry, Call Center, Onboarding, Medical Records, and Quality Improvement. Reporting to the General Manager or Vice President of Operations, you'll manage teams, optimize workflows, and deliver high-quality outcomes that enhance the customer experience.Lead and Develop TeamsRecruit, onboard, and train team members to meet operational standards and regulatory requirements.Foster a culture of collaboration, growth, and accountability by coaching and mentoring staff.Conduct regular performance reviews, address feedback, and implement development plans.Oversee leads and supervisors, ensuring they are fully supported, trained, and aligned with company goals.Drive Operational ExcellenceMonitor team productivity and ensure performance meets or exceeds established standards.Manage workflows, adjust priorities as needed, and ensure adherence to deadlines.Streamline processes to boost efficiency, reduce costs, and improve quality across departments.Collaborate on the seamless onboarding of new facilities, ensuring accurate setup and efficient transitions.Oversee Key Department FunctionsEnsure accurate and timely order entry, including processing new orders, refills, discharges, and emergency requests.Supervise the call center to deliver professional, customer-focused service.Oversee the creation and maintenance of medical records, ensuring accuracy and compliance.Support quality improvement initiatives by investigating issues, documenting outcomes, and implementing solutions.What You'll BringEducation: Registered as an active pharmacist by the State Board of Pharmacy and is in good standing as required by state regulations.Experience: Proven leadership experience in a pharmacy or healthcare setting; LTC pharmacy experience preferred and the ability to manage large, diverse teams across multiple shifts.Skills: Proficiency in pharmacy systems (Framework, DocuTrack) and operational workflows, strong communication and organizational skills with a customer-first mindset and problem-solving expertise and the ability to adapt in a fast-paced environment.Why Join Us?Make an Impact: Your leadership will directly enhance care delivery for residents in long-term care facilities.Grow Your Career: We provide opportunities for professional development and advancement.Innovate Together: Work with cutting-edge systems in a forward-thinking, collaborative environment.Enjoy Great Benefits: Competitive salary, comprehensive health coverage, paid time off, and more.Take the Lead in Excellence!If you're ready to inspire a team, optimize operations, and make a meaningful difference, we want to hear from you. Apply now and become the next Front End Manager at Remedi SeniorCare, a division of Clarest Health!

Created: 2025-01-14