Information and Resource Specialist in Maryland

*POSITION SUMMARY*: MUST LIKE DRIVING! Get to know your region, and see the sights!The Information and Referral Specialist (I&RS) will be a part of the Marketing and Business Development (M&BD) team, working with the M&BD Director. The I&RS will work with the team to provide support and information to residents throughout Maryland. In addition, they will provide assessments and intake visits for the Case Management Division. *The I&RS will be expected to travel as needed throughout their region for meetings and events, and to other regions when additional coverage is required.**QUALIFICATIONS** Bachelor's degree in the Human Services field.* One year experience in human services.* Proficient in the use of Microsoft Office or an equivalent computer program.* Demonstrate the ability to maintain confidentiality.* Ability to communicate effectively.* Must be able to work independently, prioritize work activities, and use time efficiently.* Active CPR/First Aid certification* Active driver's license, auto insurance, reliable transportation, and the ability to travel to patients' homes within the assigned geographic area* Clear criminal background check* Negative Hepatitis B test* Negative tuberculosis test within the last 12 months or clear chest x-ray within the last five (5) years* Computer proficiency* Three professional or personal references* Not been determined to be:â—‹ On the Medicaid exclusion listâ—‹ Convicted of a crime in violation of Criminal Law Article 14-101 annotated code of MD.â—‹ In violation of Health-General Article 7-1102 annotated code of MDâ—‹ Pass a criminal background check.*DUTIES** Performs work that is predominantly intellectual and requires the use of discretion and judgment regularly.* Performs comprehensive assessments for Developmental Disabilities Administration (DDA) case management.* Meets with individuals and families for all initial case management intake.* Represent Optimal Health Care (OHC) at community-based events, including job fairs, Transitioning Youth (TY) fairs, health fairs, and other community resource events.* Attends training to develop extensive knowledge of communities, resources, and school services.* Provides support and partnership for other agencies in their region, establishing collaborative relationships that enhance community services and spotlight OHC's commitment to communities in Maryland.* Meets with families and individuals, as well as provides phone consultations for individuals looking for information about services within their community.* Strives to become proficient in the requirements of other state and Medicaid programs.* Visits local schools, Head Start programs, pediatrician offices, hospital/NICU centers, and daycare centers to provide information on all of OHC services and offer I&R services for families and providers as well as offer any other resources that may be of benefit to those we support.* Maintains client information, notes, and documents in the database used by this agency.* Maintains proper use of company equipment including a laptop and mobile phone.*WORK CONDITIONS** May be exposed to unsafe neighborhoods and/or unhygienic environments.* As an "essential" employee, you may be called upon to assist with natural disasters and/or public health emergencies.*SUPERVISOR** Marketing and Business Development DirectorJob Type: Full-timePay: From $26.00 per hourExpected hours: 40 per weekBenefits:* Dental insurance* Flexible schedule* Health insurance* Paid time off* Vision insuranceSchedule:* 8 hour shiftEducation:* Bachelor's (Required)Experience:* relevant: 1 year (Required)Willingness to travel:* 75% (Required)Work Location: Multiple locations

Created: 2025-01-10