Clinic Pathway Coordinator

*JOB TITLE: CCBHC Clinical Pathway Coordinator**REPORTS TO: *CCBHC PROGRAM COORDINATOR*DEPARTMENT:* CCBHC Care Coordination ProgramWe believe that in-person operations are the best way to serve our clients, both directly and through essential operational support. This position requires in-person attendance with a team at 1 Brooklyn clinic location with some travel in support of the CCBHC Project.*SUMMARY: *Experienced Clinical Pathway Coordinator needed for new CCBHC program dedicated to integrating mental health, substance use and medical care. Program will provide targeted case management, mobile crisis intervention and ongoing treatment in mental health, medical health and substance use in the Coney Island community. The Clinical Pathway Coordinator reviews and ensures the appropriate services are being offered, including but not to limited to the CCBHC core services. The person must be experienced with the intersection of mental health, substance abuse and physical health needs. Activities include the engagement, referral oversight, facilitation of intake, communication and triage of service needs and ensuring care pathways are appropriate. Must be experienced with transitions in care.*JOB DESCRIPTION: ** Receive and process referrals to determine appropriate level of care.* Ensure receipt of proper referral: Request and track the receipt of supportive documentation of a consumer's mental health treatment, core history, prior hospitalizations, etc.* Review referral for both routine and urgent cases and formulates the appropriate level of care to meet the identified needs of the consumer, particularly for those transitioning from a higher level of care.* Identify the clinical pathways for the coordination of care for consumers with mental illness, substance use disorder, health conditions and barriers to social determinants.* Review and reassess risks, including but not limited to suicide or self-harm, to inform prioritization of assignment for intake.* Collaborate with CCBHC staff, community mental health providers, referral sources and other professionals as necessary to inform eligibility, assessment and assignment.* Monitor a caseload of all high-risk clients and ensure adequate transition to all core services, including clinical pathways (i.e., suicide, diabetes, CVD, obesity).* Review cases on an ongoing basis to reassess for risk to inform prioritization of clinical pathway, assess for violence and provider consultation/technical assistance.* Escalate situations requiring higher level attention and/or intervention.* Triage, review and monitor case management assignment, intakes, outcomes and program effectiveness, making adjustments as necessary to improve client outcomes.* Develop partnerships with community organizations, healthcare providers, and other stakeholders to enhance service delivery and access.* Monitor financial performance and identify opportunities for cost savings and revenue generation.* Ensure compliance with billing and reimbursement requirements, maximizing revenue potential while maintaining program integrity.* Establish and maintain quality assurance processes to monitor and evaluate the effectiveness of services.* Ensure compliance with regulations, accreditation standards, and reporting requirements.* Participate in audits/reviews to ensure adherence to program requirements and standards.* Assists with new program development and program evaluations.* Responsibility to ensure and document partnership/collaboration with community partnerships and collaborations to enhance service delivery and access.* Perform other work-related duties as assigned.* Available to travel and work evening and weekend hours as required by the grant and agency needs.* Work collaboratively with the CCBHC Interdisciplinary Team as well as external agencies and community stakeholders.* Attend all required management and staff meeting and complete all CCBHC and organizational trainings.*EXPERIENCE:** 2 to 4 years of experience with adults with mental health and/or substance abuse needs.* Experience in providing crisis management in a mental health treatment environment.* Experience navigating behavioral health systems and substance treatment systems.* Excellent written and verbal communication* Well organized with strong time management skills* Enthusiasm and self-motivation regarding identifying client needs and obtaining related resources.* Able to work independently and as a member of a team* Excellent interpersonal skills, including being able to maintain a professional temperament with both clients and colleagues* Proficient with word processing, electronic health records, and electronic communications.* Excellent written and verbal communication.* Able to meet program standards in documenting in client records* Ability to work with challenging clients* Comfortable with community outreach and home visits* Comfortable and competency working with racially, culturally, religiously and ethnically, linguistically, differently abled diverse communities, including but not limited to BIPOC and LGBTQ+ communities.* Bilingual skill in a language other than English valued.*QUALIFICATIONS: ** Licensed Clinical Social Worker/Licensed Marriage and Family Therapist/Licensed Mental Health Counselor/ Licensed Psychologist (LCSW/LMFT/LMHC) with a CASAC, preferred*SALARY RANGE*: $110 to 125K (Based on experience and licensure/certification.)*BENEFITS WE OFFER: ** Medical including Dental and Vision* Cafeteria Plans: FSA, Dependent child care plan, qualified transportation plan* Up to 3% 401k Profit Sharing plan automatic contribution for eligible employees* 401k Additional 4% match of your contribution from your salary* Employee Assistant Program Services (EAP)* Community Mental Health Loan Repayment Program for qualifying candidate* Paid time off (PTO)* Referral BonusInterborough is an EEO employer and provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regards to race, color, religion, sex, national origin, disability status, genetics, protected veterans' status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state and/or local law and encourage women, veterans and other minorities to apply.Interborough Developmental and Consultation Center is committee to Diversity, Equity, Inclusion and Belonging (DEIB) in the workplace. We believe that DEIB is unite to every community._Note: This job description is not intended to be all-inclusive. The employee may be required to perform other duties as assigned._*#IDCCWB*Job Type: Full-timePay: $110,000.00 - $125,000.00 per yearBenefits:* 401(k)* 401(k) matching* Dental insurance* Employee assistance program* Health insurance* Health savings account* Paid time off* Parental leave* Referral program* Vision insuranceSchedule:* 8 hour shift* Weekends as neededEducation:* Master's (Required)Experience:* Behavioral health: 2 years (Required)* SUD: 2 years (Preferred)License/Certification:* NYS LCSW (Preferred)Ability to Commute:* Brooklyn, NY 11206 (Required)Work Location: In person

Created: 2024-11-04