Bilingual Mortgage Processing Specialist

Position PurposeUpholds the Credit Union's mission of "We do the right thing one member, one employee, and one experience at a time to strengthen the communities we serve" by assisting Mortgage Lenders and Mortgage Underwriters in the origination and processing of mortgages. Creates a smooth and timely transition from application to closing and provides an exceptional experience for our members. Ensures compliance with appropriate regulations, investors, title companies, and Credit Union policy and procedures.Essential ResponsibilitiesOrders VOL's, VOM's, VOR's, payoffs, subordinations, satisfactions, written VOE's and verbal VOE's prior to closing.Reviews title work and satisfies exception on title, including but not limited to judgements, liens, lis pendens and vesting changes. Request corrections when necessary.Requests and reviews HOI for adequate coverage and requests corrections when necessary.Requests and reviews Flood Insurance for adequate coverage and requests corrections when necessary.Collaborates with member, lender, realtor, title company, etc. to obtain information and documentation to fulfill underwriting conditions. Reviews and validates information is complete, accurate and sufficient to clear conditions. Resubmits file back to Underwriting for clear to close.Responds to inquiries within timely manner to ensure quality service.Verifies and updates information within Loan Origination System.Prepares initial Closing Disclosure and any revised Closing Disclosures in accordance with all applicable regulations for delivery to member.Prepares closing documentation for conventional, portfolio, VA, Home Equity and HELOC loans. Ensures loan closes as approved by Underwriting.Prepares closing documentation for Down Payment Assistance program.Collaborates with title companies to balance and determine final cash to close and wire amount.Ensures accuracy of HMDA data.Resolves any Post Closing or Audit findings.Works within a team of Mortgage Lenders, Disclosure Desk , Mortgage Underwriters, and Mortgage Servicers while developing a good working relationship with their teammates.Consistently meets deadlines including disclosure due dates, commitment due dates, rate expirations and closing dates.Responsible for following all processes and procedures put in place to ensure mortgage files comply with all mortgage rules and regulations.Performs other duties as assigned to assist others in completing tasks and work assignments.Responsible for projects assigned by the Mortgage Processing Supervisor, VP of Mortgage Lending, or other management team members.Actively attends meetings and training sessions to remain up to date and be responsible for policies, regulations, procedures, products, and legal requirements, including the Bank Secrecy Act (BSA) and Office of Foreign Assets Control (OFAC) policies and regulations.Necessary Experience and QualificationsHigh School Diploma or equivalent.Working knowledge of the products, services, and procedures needed to process transactions as normally acquired through six-to-twelve months of on-the-job experience with the Credit Union or minimum of 1 year of mortgage experience.Ability to read, write, and comprehend detailed and technical instructions, short correspondence, and memos; the ability to add, subtract, multiply, and divide using whole numbers, common fractions, and decimals as normally acquired through completion of a high school education.Ability to operate an on-line computer terminal including a good working knowledge of the core computer system, computer camera, Nautilus, Encompass, Microsoft Office 365, e-mail, copier, scanner and fax machine through on-the-job experience.Ability to concentrate on and pay close attention to detail for over 90% of work time. Must be able to closely examine documentation. Requires a high degree of accuracy.Analytical ability necessary to research and process mortgage paperwork from start to finish.Interpersonal skills necessary to deal effectively and efficiently with a diverse group of employees, members, and vendors. Requires communication/listening skills necessary to effectively obtain necessary information to process mortgage loans.Ability to stay in one place for extended periods of time, handle a fast-paced stressful working atmosphere, and to transport objects weighing between five and 20 pounds for 1% of work time.Ability to project a professional image and practice professionalism in a financial environment.The Bi-Lingual Mortgage Processing Specialist position requires being fluent in both written and oral communication in English and Spanish.Work Environment and Physical RequirementsOffice environment with moderate level of noise.Frequent use of telephone, scanner, copier, computer, fax machine and other office machines.Prolonged sitting or standing.Frequent mental and visual concentration.Minimal lifting to 20 pounds.NOTE: This job has the potential to work from home, contingent upon supervisor approval. Approval will be based on the Work From Home Policy eligibility requirements as well as the department needs.The above statements are intended to describe the general nature and level of the work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties, or requirements.Capital Credit Union is an Equal Opportunity Employer. We participate in E-Verify. Click the Learn more about Capital Credit Union link below for more information, as well as information on employee rights under the Family Medical Leave Act and the Employee Polygraph Protection Act.SkillsRequiredBi-Lingual Speaking

Created: 2024-11-02