Line Manager

Job Title : Line Manager Location : Englewood, Colorado Contract : Permanent Salary : $65,000 - $68,000 Company Benefits: Employee Medical Insurance, Basic Life Insurance, Short-Term Disability, Long-Term Disability, Vacation and Sick Time, Paid Holidays, HSA Account Funding, 401k Match Other Available Benefits: Buy-up Medical Insurance, Dental, Vision, Optional Life Insurance, Flexible Spending Accounts, Health Savings Account, 401k The Company: Our client is a private equity-backed platform company launched in 2018 that is focused on the fixed-based operator ("FBO") sector. They are in an exciting period of growth and their goal is to build the third largest national FBO network in the United States. The Role: The Line Service Manager leads and oversees the entire team of Line Service Technicians. He or she must lead by example, while coordinating scheduled and unscheduled events, delegate tasks, multitask, and resolve problems. The Line Manager is responsible to assure the Line Service Team is highly productive, delivering consistent customer service with the highest level of safety, and making sure the team, as well as facilities and equipment perform at their best, at all times. Key Responsibilities Motivates the team of Line Service Technicians to reach their full potential and achieve set goals. Oversees and assists the Line Service Trainer in the training process to assure standards are upheld. Oversees all Fuel QC and the ordering of Jet / 100LL fuels. Mentors his/her Shift Leads to manage the daily operation during all shifts. Assures all Line Service Technicians adhere to company policy and SOP's as defined by the SMS and Operations Manual. Oversees the development and training of all Line Service personnel in organizational SOPs. Manages fiscal discipline to adhere to budgets for department expenses and labor costs. Must be able to carry out all duties of a Line Service Technician and assists his/her team when needed. Coordinates a schedule for Line Service Technicians to effectively meet the needs of the operation. Provides excellent customer service to members and transient aircraft crew and clients. Oversees and addresses any safety related issues involved with all ramp procedures. Assures a safe operation, protecting customers, staff and equipment from harm. Oversees IS-BAH/Safety Program and Committee to ensure SMS effectiveness and improve overall safety. Completes weekly reports as required and on time. Coordinates and completes special projects as they arise. Assures that all required duties and checklists of a shift are complied with. Resolves problems or issues by using judgment consistent with standards, practices, policies and procedures and makes recommendations to further improve the operation. Notifies the General Manager of any equipment malfunctions and/or damage, as well as any accidents or incidents, and ensures that an incident report is completed with recommendations and action taken to prevent future incidents or accidents. Performs any other duties that may be assigned. Requirements: Must: Experience managing a team Scheduling experience Experience working directly within an FBO Preferred: Experience in a five-star service environment, managerial and leadership experience, and proven performance. This individual must be highly energetic and driven to motivate his/her team. Ability to read, comprehend and explain documents such as safety rules, operating and maintenance instructions and procedure manuals in English, to effectively communicate both verbally, and in written English. To include but not limited to, aviation policies, procedures, rules and regulations. Ability to calculate figures and amounts such as discounts, percentages, area, and volume and have the ability to apply concepts of basic math. Have the ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in writing, orally, by diagram, or schedule format. Must be able to make decisions based on common sense judgment. If you meet the above requirements and would like to be considered for this role, please don't delay in emailing our Account Manager TARCG is acting as an employment business in relation to this vacancy. By applying this advert, you give consent to TARCG holding & processing your personal data for the purpose of work finding services. TARCG is The Aviation Recruitment & Consulting Group.

Created: 2025-02-12