MEMBERSHIP CONSULTANT

Arch Amenities Group, the world's leading fitness, spa, and leisure firm, is currently hiring a Membership Consultants. The Membership Consultant is responsible for establishing and maintaining a quality membership base for the facility. Apply promptly! A high volume of applicants is expected for the role as detailed below, do not wait to send your CV. Responsibilities: • Provide facility tours to prospective members/sales presentations. • Handle telephone solicitation, prospecting, and other follow-up. • Generate membership prospects. • Complete paperwork for new members. • Handle membership additions/deletions. • Execute member retention program. • Assist with the development of promotional materials to generate prospects, member introductory packet. • Schedule facility usage for rentals and secure adequate staff. • Keep reception desk fully appraised of any issues • Attend all scheduled training and meetings as required. • Attends meetings with supervisor • Ensure the desk and surrounding area is safe, clean and orderly. • Is timely and punctual when reporting to work. • Tactfully able to communicate and enforce rules with participants. • Other duties as assigned. Qualifications: • High School diploma or GED • Sales experience in a service oriented industry • Effective leadership, promotional and management skills with a strong work ethic • Possess the ability to prospect new members • Possess effective verbal/written communication and expression. • Good listening skills with the ability to show empathy. • Adaptable and flexible under stressful and/or unusual situations. • Must exhibit organizational and time management skills • Ability to work independently. • Excellent customer service skills • Energetic, enthusiastic and motivational • Professional manner, discretion, and appearance • Able to show initiative and make decisions • Positive and enthusiastic attitude towards job and facility. • Must be able to trouble shoot and anticipate problems. • Consistently exhibit team spirit promoting a productive environment. • Ability to meet deadlines • Ability to stand for long periods • Awareness of proper body mechanics to prevent injury • This position required the ability to stand, stoop, kneel, crouch, bend, walk, and talk • The employee is regularly required to use hands to finger, handle, feel or operate objects, tools, or controls; and reach with hands and arms • Ability to lift 25 lbs. • Normal work hours: varied to include nights, weekends, and holidays Arch Amenities Group is an equal employment opportunity employer that is committed to having a diverse work force.

Created: 2025-01-15