HVAC Full Time Dispatcher

HVAC company looking for a dispatcher for our busy office to work as a part of our team, with excellent customer service skills Do not wait to apply after reading this description a high application volume is expected for this opportunity. Work schedule is Monday-Friday 8am-430pm Daily Responsibilities Answer incoming calls Enter service calls, parts ordered, etc. into computer program Call customers to schedule service, parts update, and maintenance contracts Inform customers of our company policy for services Use dispatch program to track calls from customers and set up routes for service technicians Dispatch technicians to keep them moving Distribute parts to technicians for upcoming calls Assist with invoicing and customer billing Read, send and answer customer and supplier emails Qualifications Must be able to follow directions both written and verbal Bilingual (English/Spanish) Focus and remain on task in fast paced office setting Attention to detail Great communication skills Time management skills and be able to multitask Work well with other staff members and supervisors Work independently and be self-motivated Previous experience in dispatching and controlling inventory Experience with programs DESCO and FIELD EDGE

Created: 2025-01-15