CENTRALIZED RENT PROCESSING UNIT (CRPU) DIRECTOR

APPLICANTS MUST BE PERMANENT IN THE ADMINISTRATIVE JOB OPPORTUNITY SPECIALIST CIVIL SERVICE TITLE. Ensure you read the information regarding this opportunity thoroughly before making an application. The Homelessness Prevention Administration (HPA) works to keep New Yorkers in their homes. HPA collaborates with the Department of Homeless Services (OHS), the NYC Housing Authority (NYCHA), and various organizations and City agencies to assist families and individuals in need of stable, affordable housing. Under general supervision, with latitude for independent decision making and action, in accordance with agency policies/procedures and federal/state regulations, reports to the Assistant Deputy Commissioner and is responsible for ensuring the timely processing of emergency rent arrears grants approved by the Rental Assistance Unit (RAU) and FHEPS housing subsidy grants approved by the FHEPS Centralized Determination Unit (FCDU). The Centralized Rent Processing Unit is responsible for the citywide processing of checks for approved emergency rent arrears requests and approvals by FCDU for FHEPS housing subsidy payments. The HPA/HHSI is recruiting one (1) Administrative Job Opportunity Specialist NM II to function as the CENTRALIZED RENT PROCESSING UNIT (CRPU) Director. The CRPU Director will: Direct the on-site management, planning, and monitoring of all activities that contribute to the timely delivery of varied public assistance to eligible persons/families, ensuring that the expenditure of public funds through the public assistance programs conforms with Federal and State laws and all relevant Agency policies. Ensure compliance with proper display of mandated signage. Oversee the activities of the various program components of the CRPU/Job Center, designed to facilitate service delivery to specialized populations, minimize wait time, and assist participants in achieving maximum self-sufficiency. Supervise and provide technical support and training to the Deputy Directors in the application function/recertification functions of public assistance/food stamp grants. Act as the principal representative of CRPU in meetings with City and/or State Officials. Oversee the daily operation of CRPU/Job Center, involving overall case management functions such as screening, referral, provision of appropriate public assistance benefits, advocacy, and coordination of all Human Resources Administration (HRA) and provider services. Determine training needs of staff; oversee planning and development of comprehensive training programs; monitor and evaluate training curriculum to ensure that agency and program goals are met; monitor staff's attendance at training; assess the effectiveness of training; manage all staff development initiatives. Manage CRPU/Job Center performance goals and submit operating and performance reports to the Senior Director; direct development and preparation of management reports that summarize, highlight, and analyze fluctuations in activities/performance; recommend, implement, and monitor corrective actions where problems are identified. Hours: 9am-5pm Work Location: 109 E 16th Street, 6TH Floor Minimum Qualifications Qualification Requirements: A baccalaureate degree from an accredited college or university, plus four years of satisfactory full-time experience performing work related to providing employment-related services or economic support services to persons in need, with at least eighteen months of this experience in a supervisory or managerial capacity; or A four-year high school diploma or its educational equivalent and eight years of full-time experience equivalent to "1" above; at least eighteen months of this experience must have been in a supervisory or managerial capacity; or Education and/or experience equivalent to "1" or "2" above. College credits from an accredited college or university may be substituted for experience on the basis of 30 semester credits for one year of work experience. However, all candidates must have at least a four-year high school diploma or its educational equivalent and at least eighteen months of experience must have been in a supervisory or managerial capacity as described in "1" above. Preferred Skills Strong management, leadership, and supervisory skills. Excellent written and verbal communication skills. Working knowledge of HRA systems including WMS, HRA Viewer, POS. Knowledge of Microsoft Word and Excel. 55a Program This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program. Public Service Loan Forgiveness As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education's website at Residency Requirement New York City Residency is not required for this position. Additional Information The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy. #J-18808-Ljbffr

Created: 2025-01-14