Marketing, Outreach, and Volunteer Coordinator

Come join an incredible team-orientated department that positively impacts the lives of the City of Milpitas's diverse community! Please read the information in this job post thoroughly to understand exactly what is expected of potential candidates. The City of Milpitas seeks an enthusiastic, creative, and detail-oriented professional to join a dynamic and high-functioning Recreation & Community Services Department as the Marketing, Outreach, and Volunteer Coordinator. This position is responsible for advertising and promoting the department in general and specific events, programs, and services we offer to serve our very diverse community (80% of the job). This individual also manages a robust volunteer program and will be responsible for developing some exciting new initiatives including Adopt-a-Spot and Park Ambassadors (20% of the job). The ideal candidate possesses strong communication and organization skills and is excited to try new promotion strategies and partner with colleagues to develop messaging for their programs and is familiar with public sector work. Clear, concise, and engaging writing style, and consistent and thorough editing are required. Also useful, but not required, are hands-on experience in web production, videography, photography, graphic design. Conversational fluency in Chinese, Spanish or Vietnamese is a plus. The position reports to the Assistant Director of Recreation and Community Services and oversees a team of two part-time graphic designers. This is a rare opportunity to put your state-of-the-art marketing skills and creativity to work serving the community in a rewarding, feel-good environment. *This posting is written notice of a permanent, vacant position. Internal applications will be reviewed on January 24, 2025, which is 10 working days after the recruitment is posted. Internal qualified candidates will be considered in accordance with the Memorandum of Understanding between the City and the Milpitas Professional and Technical Group (ProTech). External applicants will not be considered until after the internal applicant review process has concluded. Duties may include, but are not limited to the following: Provides direction to and supervises temporary and volunteer staff, including recruiting, training, scheduling, and monitoring personnel workload; assists with hiring, disciplinary and evaluation processes; Assists in the development, recommendation and implementation of goals, objectives, policies, procedures and work standards for the assigned recreation area(s); Strategic Marketing, including planning/implementing Senior Center rebranding, new 45+ campaign to reach mature adults, rental spaces campaign, and Sports Center rebranding; Routine Marketing, including Activity Guide, website, social media, advertising; Staff Supervision, including two part-time graphic designers; Volunteer Program Administration, including new Citywide effort involving other departments; Beautify Milpitas, including designing and launching two new initiatives - Park Ambassadors program and Adopt-a-Spot; Sponsorships, including solicitations and fulfillment. Education: A Bachelor's degree from an accredited college or university with major coursework in recreation, public administration, or a closely related field, OR experience equivalent to graduation from a four-year college or university with major coursework in recreation administration, including four (4) years of full-time employment experience; or an equivalent combination of education and experience; AND Experience: Two (2) years of full-time experience coordinating a recreation program(s), including the supervision of part-time/seasonal personnel. Desired Skills / Qualifications: Graphic design; Web production, videography, photography; Conversational fluency in Mandarin, Spanish or Vietnamese. License or Certificate: Possession of or ability to obtain and maintain an appropriate, valid California Driver's License. Certification in CPR and First Aid from the American Red Cross within 90 days of appointment. *Required license and/or certification costs (excluding health exams) are covered within the department's operating budget. Costs associated with retesting due to the employee's inability to pass certification testing, will be the responsibility of the employee. Work Samples Preferred: Please attach your digital portfolio showing one or more projects that you have led or coordinated. Examples may include: Activity Guide or other large, complex marketing piece; Event flyer, poster, or other simple marketing piece for general audience; Logo, branding, or slogan; Direct email, social media post or other marketing piece to a targeted audience; Marketing campaign plan. If you do not have one of the items above, please feel free to substitute any other item of your choice. You may attach jpeg or PDF attachments, or links for us to find items on your website. Virtual written evaluations are tentatively scheduled for the week of February 24, 2025 Panel interviews via Zoom are tentatively scheduled for the week of March 3, 2025. SELECTION PROCESS: The selection process will consist of an evaluation of the applicant's training and experience based on the application and responses to the Supplemental Questionnaire. Only the candidates whose backgrounds best match the position will be invited to proceed in the selection process. Additional phases of the selection process will consist of one or more interviews. Please note: The examination process (including dates) may be changed as deemed necessary by the Human Resources Department. Meeting the minimum requirements listed in this job description does not guarantee advancement in subsequent phases of the selection process. SUPERVISION RECEIVED AND EXERCISED: Receives supervision from the Assistant Director of Recreation and Community Services. Exercises general supervision over part-time employees and volunteers. SPECIAL REQUIREMENTS: Essential duties require the following physical abilities and work environment: General office environment, attend meetings at various sites within and away from the City, and have the availability to work off-hour shifts and events as required; sit and/or stand for long periods of time, repetitive keyboarding; reach, squat, lift, and carry up to 40 pounds; mobility to lead groups in activities; ability to work outdoors in a variety of weather and temperature conditions; vision to read printed materials and a computer screen; hearing and speech to communicate in person and over the telephone. In compliance with the Americans with Disabilities Act, the City of Milpitas will provide reasonable accommodation to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the Human Resources Department.The City of Milpitas is an Equal Opportunity Employer. #J-18808-Ljbffr

Created: 2025-01-14