Fatherhood Program - Outreach Intake Coordinator

Overview Rising Ground provides caring support and proven paths to positive change, helping children, adults, and families rise above adversity. Each year, Rising Ground is a positive force in the lives of more than 25,000 individuals through 101 programs in 138 locations throughout New York City and Westchester. Our strong belief and commitment to diversity is integral to building a strong staff that reflects the communities we serve. Take the next step in your career now, scroll down to read the full role description and make your application. The Outreach Intake Coordinator provides outreach services and support to fathers engaging them in the Fatherhood Program. This role involves developing, maintaining, and cultivating partnerships with community organizations, schools, and service providers to enroll 217 fathers during the fiscal year. Additionally, the coordinator will be responsible for all aspects of the Fatherhood Intake process, which includes engaging families before they are assigned to a case worker and collecting, managing, and organizing referral data. Responsibilities Cultivate and maintain partnerships with culturally appropriate community organizations, schools, and other service providers to assist with service referrals to participants. Conduct outreach to new referrals when the referral source needs support in engaging/connecting a father to services. The Outreach/Intake worker will possess a basic understanding of the program's intentions, goals, and the AM/PM Fatherhood curriculum. Create, coordinate, and facilitate program outreach seminars, presentations, and workshops for members, potential members, and community partners. Lead marketing and community outreach special events (e.g., community events, job fairs) and represent the organization and program at such events. Engage clients utilizing techniques to encourage, engage, and build connection during the intake process. Assess family/client availability and ensure each case is appropriately assigned to a case worker. Maintain an intake log listing all referred cases, referral dates, and assigned case managers. Effectively utilize the PTS database to complete surveys and add demographic information to the system, ensuring first contact with the family is entered as a progress note within 24 hours of the referral date. Provide referrals to fathers for various resources and services based on individualized assessments and assist in coordinating these services. Assist case workers in identifying resources within the community for participating fathers. Provide follow-up assistance to fathers referred for services or resources. Complete administrative duties including maintaining hard copy files, auditing records, ordering food for groups, and managing donations. Attend all team meetings and serve on committees as assigned. Essential Functions Responsible for recruiting and enrolling 217 participants per fiscal year. Provide orientation to new participants and complete required documentation. Maintain a wait list of candidates when slots are unavailable and keep regular contact with participants on the wait-list. Competencies Engagement Communication Teamwork Client Focused Organized Qualifications Associate degree; 3+ years' experience in accessing community resources and working with data systems, familiar with the needs of the target population. Good verbal and written communication skills. Bilingual (English/Spanish) strongly preferred. Salary Range: $45,000 - $50,000 Hybrid Schedule: M-F, (2) remote, (3) in-office Benefits include (but are not limited to) Medical, Vision, Dental, PTO, and 401k matching. #J-18808-Ljbffr

Created: 2025-01-13