Solutions Engineering Leader - Amazon

Amazon is a global technology powerhouse, renowned for its relentless innovation and customer-centric approach. Founded as an online bookstore, Amazon has evolved into the biggest Hyperscaler in the world with a presence in e-commerce, cloud computing, digital streaming, and artificial intelligence. The company's expansive operations include a vast network of fulfillment centers, corporate offices, and technology hubs that serve millions of customers worldwide. Amazon's mission is to be Earth's most customer-centric company, where customers can find and discover anything they might want to buy online. This mission drives Amazon's commitment to offering the widest selection of products and services at competitive prices, backed by exceptional customer service and cutting-edge technology. Make sure to read the full description below, and please apply immediately if you are confident you meet all the requirements. Amazon's expansive corporate IT and campus infrastructure is a vast network that underpins the operations of one of the world's most innovative and fast-paced companies. Amazon's global corporate environment spans thousands of facilities, including offices, data centers, and research labs, all connected by cutting-edge technology designed to enable seamless communication, collaboration, and productivity. The sheer scale of Amazon's infrastructure demands robust, scalable, and highly reliable solutions that can keep pace with the company's relentless drive for excellence and innovation. As a Solutions Engineering Leader: You will provide technical direction and business guidance to the Amazon Account team for the Corporate IT and campus environment while leading a team of best-in-class Solutions Engineers. You will drive revenue through account planning, resource planning and allocation. You will actively develop and maintain the engineering team strategy and continually seek creative methods for improving team performance. You will help meet operational revenue goals by driving creative programs and leading day to day activities. You will lead and grow Solutions Engineering team talent and expertise while working with the Client Exec (CE) and Account Managers on an account strategy plan by compiling SE feedback and adding knowledge of market trends and demand. You will create a technical resource plan for the business and collaborate with CE to prioritize and target team opportunities and review quantitative information to identify and explain trends. You will understand mechanisms for establishing team capacity, improving team performance and align resources to deliver on commitments and get results. Additional Responsibilities Include: Team and Technical Leadership As a player-coach, lead and mentor a team of dedicated Solutions Engineers, fostering a culture of collaboration, innovation, and accountability. Share vision, clarity of purpose and help remove hurdles. Technical Strategy Develop a deep understanding of Amazon's current and future architecture. Co-create, Co-develop and Co-innovate with Amazon on strategic engineering initiatives to enhance the efficiency, safety, and scalability of the global fulfillment centers and associated subsidiaries. Find opportunities for automation, programmability, and advanced technologies to drive operational excellence. Cross-functional Collaboration Collaborate closely across the Amazon teams to understand business needs and translate them into engineering solutions. Build and expand on strong partnerships across Amazon (Engineering Leadership, Principal Architects, key decision makers) and Cisco (BU executives, Engineering key collaborators) to drive alignment and achieve common goals. Continuous Improvement Lead continuous improvement initiatives to optimize existing processes and methodologies. Offer solutions, not problems. Take calculative risks and learn from mistakes. Stay relevant, constantly evaluate and be a change agent. Lead by Example Foster a culture of curiosity, ownership, customer obsession, results oriented and earning trust by listening, speaking candidly, and treating everyone with respect. Maintain a safe and healthy environment. Who You'll Work With You will be working with the best-in-class Technical Sales team for one of the biggest Hyperscalers | Cloud Providers in the world - Amazon! You will collaborate and partner closely with the Amazon Client Director, Client Execs, Technical Account Managers, Solutions Engineering Leaders, Solutions Engineers, Specialists, BU teams (Leadership, Product, Engineering), Services Sellers, CX Delivery teams, Partners and ASP-Web colleagues - to name a few! Who You Are You know how to establish collaborative relationships built on trust and commitment and develop relationships at multiple levels within Amazon; understand Amazon's business model to help them identify an architecture and/or solution that provides return on investment. You have a sophisticated understanding of industry trends, including products and solutions - existing and new. You can articulate trade-offs between Cisco and competitor products. If you are passionate about technology, innovation, and driving operational excellence, we want to hear from you! Apply now and take the next step in your engineering leadership career by working in a role that will allow you to work on the exciting responsibilities listed below: Develop team members' capabilities in support of individual career goals and team objectives Drive account and resource planning for the team and actively collaborate with the Client Exec (CE) to supervise plans and course correct as needed Communicate a clear vision and strategy for the account that inspires and empowers the team to perform within a common framework Able to get things done without direct line authority; able to exercise personal influence, resolve conflict, and bring about required behaviors Translate Cisco's vision for the future into a compelling value proposition for the team Build the capabilities needed to deliver the team's short- and long-term goals, including identification and development of a strong pipeline of the best talent from both internal and external pools Support team members by providing transparency and information during organizational changes Clearly and succinctly convey information and ideas, including expert executive communication and presentation skills. Minimum Qualifications for This Role: Bachelor's degree or equivalent experience in Engineering | Science or related field 7+ years of related presales and/or engineering experience with proven experience in engineering leadership roles Strong technical background in one or more of the following areas of technology - Enterprise Networking, Security, Wireless, SDWAN Preferred Qualifications for This Role: Understanding of automation, programmability a plus Advanced degree a plus Demonstrated ability to lead cross-functional teams, get results, and manage complex engineering projects. Excellent communication, interpersonal, and problem-solving skills. Commitment to continuous learning and staying abreast of industry trends and standard methodologies. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. #J-18808-Ljbffr

Created: 2025-01-01