Dental Receptionist / Front Desk

Job description Overview We are seeking a professional, compassionate, and organized Front Office Receptionist to join our busy group Oral and Maxillofacial Surgery Practice. This vital role supports both our clinical team and patients by managing front desk operations, scheduling, and patient communication. The ideal candidate will have experience in a dental or surgical setting, possess strong administrative skills, and deliver a welcoming, confident presence at the front desk. Responsibilities Greet and check in patients with warmth and professionalism Manage scheduling and appointment confirmations using software like Dentrix, OMSVision, or similar systems Verify insurance benefits and obtain pre-authorizations for surgical procedures Assist with processing insurance claims and collecting co-pays/payments Handle incoming phone calls, voicemails, and patient inquiries efficiently Ensure accurate and up-to-date patient records, while maintaining HIPAA compliance Communicate with referring dental and medical offices as needed Help patients understand treatment plans and available financial options (e.g., CareCredit) Provide general administrative support to the surgical team Qualifications Previous experience in a dental or oral surgery front office strongly preferred Knowledge of oral surgery terminology, procedures, and insurance processes a plus Proficiency with dental/surgical practice management software (Dentrix, OMSVision, etc.) Exceptional communication and customer service skills Ability to multitask in a fast-paced, team-oriented environment Strong attention to detail and organizational abilities Bilingual candidates are encouraged to apply Why Join Us? Supportive, team-oriented environment Opportunities for growth and learning in oral surgery Competitive pay based on experience If you're passionate about providing exceptional care and want to be part of a team that makes a difference every day, we encourage you to apply! Job Type: Full-time Pay: $20.00 - $28.00 per hour Benefits: Free parking On-the-job training Paid training Schedule: Monday to Friday Application Question(s): Are you willing to travel to other offices in the group practice within a ~20 mile radius? #CB

Created: 2025-04-22